Apartment Leasing Consultant - Cue Luxury Living

AIR Communities•Jacksonville, FL

6d•Onsite

About The Position

AIR Communities is hiring an Apartment Leasing Consultant for Cue Luxury Living in Jacksonville, Florida. This role is more than just leasing; it's an opportunity to build relationships, guide prospective residents through an important decision, and turn interest into signed leases. You will lead the leasing experience from the first inquiry through move-in, helping prospects find the apartment home that best fits their needs while consistently achieving leasing goals and delivering an exceptional customer experience. This role is ideal for individuals who are energized by sales, motivated by results, and enjoy helping people find their next home.

Requirements

At least 1 year of sales and customer service experience in a fast-paced, goal-oriented environment such as multifamily housing, hospitality, retail, restaurant, or another customer-focused industry.
Demonstrated ability to meet or exceed sales, leasing, conversion, or revenue goals.
Experience guiding customers through the sales process from initial interest through close.
Strong communication, relationship-building, organization, and objection-handling skills.
Experience using or learning leasing, CRM, and customer communication technology to manage prospect relationships and drive leasing results.
Availability to work during community office hours, including weekends as needed. Hours may vary based on community and season.
Reliable transportation.
Ability to communicate effectively in English, both verbally and in writing.

Nice To Haves

Goal-driven and motivated by results.
Confident building relationships and asking for the sale.
Organized, responsive, and consistent with follow-up.
Adaptable in a fast-paced environment with changing priorities.
Collaborative, accountable, and committed to delivering exceptional customer experiences.

Responsibilities

Turn qualified prospects into residents through prompt follow-up, personalized recommendations, engaging tours, and effective closing techniques.
Identify each prospect's needs and confidently present apartment homes, amenities, and lease options that best fit their lifestyle.
Build and manage an active sales pipeline while consistently meeting or exceeding monthly leasing goals.
Respond to prospect inquiries, address objections, and guide prospective residents through the leasing decision process.
Maintain accurate prospect activity, appointments, and follow-up plans within AIR's leasing systems.
Deliver exceptional customer service to prospects and residents, creating positive experiences at every interaction.
Support community marketing initiatives and leasing needs across the AIR portfolio as business needs require.
Adhere to Fair Housing Laws and Regulations.

Benefits

Base Pay of $19.00-$20.00 per hour plus competitive commission opportunities.
Multiple commission accelerators provide additional earning potential based on lease value, lease term, and achievement of monthly leasing goals.
25% Rent Discount at any AIR community.
Possible Extended Time Off (depending on business need) to enjoy a Winter Break after peak season has ended.
Paid time off including vacation, sick time, and 14 holidays.
Medical, dental, vision , and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid time annually for community service.
Commuter benefits and pet insurance.
Consumer discounts on various products and services.
Opportunities for ongoing professional development, leadership training, and career growth.