Apartment Community Manager - Crestview at Apex

AIR Communities • Apex, NC

6d • $65,000 - $75,000 • Onsite

About The Position

AIR Communities is seeking an Apartment Community Manager to lead Crestview at Apex in Apex, NC. This role involves overseeing operations, sales, financial performance, and team development. The Community Manager will lead the leasing and maintenance teams, drive community performance, and ensure an exceptional resident experience.

Requirements

• 4+ years of experience in sales, customer service, asset management, property management, or a similar industry such as hospitality, retail, or restaurants.
• 2+ years of leadership experience in property management.
• Experience leading a team in a competitive sales and customer service environment.
• Proven ability to mentor, coach, and develop team members.
• Experience using sales processes and performance metrics to drive results.
• General understanding of financials, budgets, and property performance.
• Knowledge of property management systems and tools such as Entrata, OneSite, SmartRent, Salesforce, or similar platforms.
• Flexible availability to work during community office hours. The typical schedule is Tuesday-Saturday, 10:00 AM-6:30 PM (hours may vary based on community and season).
• Reliable transportation.

Responsibilities

• Lead and develop the leasing and maintenance teams through coaching, feedback, and support.
• Oversee the day-to-day operations and overall performance of the community.
• Manage the property budget, increase revenue, and work toward operational and financial goals.
• Drive leasing performance, occupancy, resident retention, and customer satisfaction.
• Build strong relationships with residents and ensure a high level of service throughout the community.
• Monitor community performance and identify opportunities to improve results.
• Ensure the community operates in accordance with company policies, procedures, and applicable legal requirements.

Benefits

• Competitive pay
• 15% target bonus opportunity
• Commissions for new leases and renewals
• Apartment Discount Benefit option to live on-site
• Paid time off including vacation, sick time, and 14 holidays
• Medical, dental, vision, and life insurance options
• HSA/FSA plans
• Short and long-term disability paid by the company
• 401(k) plan with up to 6% employer match
• Paid parental leave of up to 16 weeks
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses
• 15 hours of paid time annually for community service
• Commuter benefits
• Pet insurance
• Consumer discounts on various products and services
• Opportunities for ongoing professional development, leadership training, and career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed