Apartment Community Manager - Villas at Towngate

AIR Communities•Moreno Valley, CA
•$85,000 - $95,000•Onsite

About The Position

AIR Communities is hiring an Apartment Community Manager for Villas at Towngate, an apartment community in Moreno Valley, California. Community Managers are business leaders responsible for community performance through operational excellence, financial management, resident satisfaction, and team development. They lead leasing and maintenance teams, create strong resident experiences, and deliver results for the community and the business. The estimated salary range is $85,000–$95,000 annually, with a 15% target bonus opportunity. Compensation depends on skills, experience, and qualifications. The role also offers commissions for new leases and renewals and an apartment discount benefit for team members who choose to live at the community. The schedule typically includes Tuesday through Saturday, 10:00 a.m. to 6:30 p.m.; hours may vary with business needs and seasonality.

Requirements

  • At least 2 years of experience as an Apartment Community Manager overseeing the operations, financial performance, occupancy, and resident experience of a multifamily community.
  • Proven experience leading and developing onsite property management teams.
  • Strong background in customer service, sales, resident retention, and revenue generation.
  • Demonstrated ability to manage budgets, financial reporting, and operational performance.
  • Experience using property management platforms such as Entrata, OneSite, SmartRent, Salesforce, or similar systems.
  • Strong leadership, communication, organization, and problem-solving skills.
  • Ability to analyze performance metrics and implement strategies that drive results.
  • Reliable transportation.
  • Availability to work a schedule that typically includes Tuesday through Saturday, 10:00 a.m. to 6:30 p.m.; hours may vary based on business needs and seasonality.

Responsibilities

  • Lead, motivate, and develop a team of leasing and maintenance professionals, including at least two direct reports.
  • Deliver exceptional customer service and foster a positive resident experience.
  • Oversee day-to-day community operations and ensure company standards and service expectations are met.
  • Manage the property's budget, revenue performance, financial goals, and expense controls.
  • Drive occupancy, revenue growth, resident retention, and overall community performance.
  • Analyze operational and financial metrics to identify opportunities for improvement and growth.
  • Ensure compliance with company policies, fair housing regulations, and other applicable laws.
  • Create a culture of accountability, collaboration, and continuous development within the team.

Benefits

  • Estimated annual salary of $85,000–$95,000 plus a 15% target bonus opportunity.
  • Commissions for new leases and renewals.
  • Apartment discount benefit for team members who choose to live at the community.
  • Paid time off, including vacation, sick time, and 14 holidays.
  • Medical, dental, vision, and life insurance options.
  • HSA/FSA plans.
  • Company-paid short- and long-term disability.
  • 401(k) plan with up to 6% employer match.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid community service time annually.
  • Commuter benefits.
  • Pet insurance.
  • Consumer discounts on various products and services.
  • Ongoing professional development, leadership training, and career growth opportunities.
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