Apartment Community Manager - Casa Vera

AIR Communities•Kendall, FL

5d•$85,000 - $95,000•Onsite

About The Position

We are hiring an Apartment Community Manager for our apartment community Casa Vera in Kendall, FL. As a Community Manager, you’ll be the business leader of your community, overseeing operations, sales, financial performance, resident experience, and team development. You’ll lead from the front, build a high-performing team, and identify opportunities to strengthen both the resident experience and overall performance of the community.

Requirements

At least 4 years of experience in sales, customer service, and asset management, ideally within property management or a similar customer-focused industry such as hospitality, retail, or restaurants.
At least 2 years of leadership experience in property management.
2-4 years of experience leading teams in a competitive sales and customer service environment.
Demonstrated ability to mentor, coach, and develop a diverse group of team members.
Experience using sales processes, goals, and performance metrics to drive results.
A general understanding of financials, budgets, and business performance.
Knowledge of property management systems and technology such as Entrata, OneSite, SmartRent, Salesforce, or similar platforms.
Flexible schedule availability during our office hours. The typical schedule is Tuesday-Saturday, 10:00 a.m.-6:30 p.m., although hours may vary based on community needs and season.
Reliable transportation.

Responsibilities

Lead, coach, and develop a team of at least two direct reports, creating an environment where team members can grow and succeed.
Deliver an exceptional resident experience by setting a high standard for customer service and ensuring your team does the same.
Take ownership of the community’s financial and operational performance, including managing the budget, increasing revenue, and achieving business goals.
Lead leasing and sales performance, using goals and performance metrics to identify opportunities and drive results.
Oversee leasing and maintenance team members to ensure strong collaboration and effective day-to-day community operations.
Drive resident satisfaction and retention by proactively addressing concerns and identifying opportunities to improve the resident experience.
Ensure the community operates in accordance with company policies, procedures, and applicable legal requirements.
Create a culture of accountability, collaboration, and continuous improvement across the community.

Benefits

Paid time off including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
An Apartment Benefit option is available to live on-site at the community you are working
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid time annually for community service.
Commuter benefits and pet insurance.
Consumer discounts on various products and services.
Opportunities for ongoing professional development, leadership training, and career growth.