AOD Case Manger

RINCON FAMILY SERVICES • Chicago, IL

12d • $22 - $25 • Onsite

About The Position

The AOD INTACT Case Manager provides intensive, home-based case management and support services to families referred by DCFS where a parent or caregiver is struggling with Alcohol and Other Drug (AOD) use. The primary goal is to ensure the safety and well-being of the children, strengthen family function, facilitate the parent's engagement and success in AOD treatment and recovery, and prevent the removal of children from the home.

Requirements

• Comprehensive knowledge of AOD abuse, addiction, and the recovery process, including evidence-based treatment modalities and 12-step philosophy.
• Knowledge of the impact of substance abuse on child development, parenting, and family dynamics.
• Familiarity with the local network of community resources, especially AOD treatment and social services.
• Exceptional crisis intervention, de-escalation, and problem-solving skills.
• Strong organizational skills and the ability to manage a demanding caseload.
• Excellent written and verbal communication skills.
• Ability to work independently, manage time effectively, and maintain professional boundaries.
• Proficiency in computer applications, including case management software, electronic health records (EHR), and Microsoft Office.
• Bachelor’s degree in social work, Psychology, Counseling, Human Services, or a closely related field.
• Minimum of 1-2 years of direct experience in case management, social work, or a behavioral health setting, with a strong focus on substance abuse and/or child welfare/family services.
• Certification or Registration as an Alcohol and Drug Counselor (e.g., CADC, CCAPP, CADTP, or equivalent in the state of employment) or ability to obtain within a specified time frame (e.g., 90 days).
• Successful completion of mandatory Child Welfare training (e.g., DCFS Foundation Training, CANS, etc.) and ability to obtain child welfare licensure/certification as required by the state.
• Valid driver's license, proof of automobile insurance, and a reliable vehicle for travel to clients' homes and community locations is generally required.

Nice To Haves

• Master's Degree in a related field.
• Experience with the target population (families with AOD and child welfare involvement) is highly preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Conduct comprehensive, strength-based assessments (including substance abuse, parenting capacity, safety, mental health, and environmental factors) to identify individual and family needs.
• Develop, implement, and monitor individualized service/case plans in collaboration with the family, integrating substance abuse treatment goals, recovery support, and child safety planning.
• Provide intensive, regularly scheduled home visits (often weekly) to monitor the family environment, assess child safety, and provide in-home support.
• Coordinate and link families to a wide range of community resources, including AOD treatment (inpatient, outpatient, detox), mental health services, medical care, housing assistance, employment/education support, and parenting programs.
• Accompany clients to appointments and meetings, and provide transportation assistance as needed, to reduce barriers to service engagement.
• Facilitate communication and collaboration between the family, AOD treatment providers, Child Welfare staff, the court system (if applicable), and other service agencies.
• Provide crisis intervention and support as needed to ensure immediate child safety and family stability.
• Monitor progress in AOD recovery using tools like the Recovery Matrix and adjust the case plan accordingly.
• Educate and advocate for the family within the treatment and child welfare systems.
• Maintain timely, accurate, and thorough case notes and documentation in accordance with agency, state/local Child Welfare, and funder regulations (e.g., in a system like SACWIS, HMIS, or EHR).
• Prepare and submit all required reports, including court reports, progress summaries, and statistical data.
• Adhere strictly to confidentiality and HIPAA standards, as well as mandated reporting laws for child abuse and neglect.
• Actively participate in clinical supervision, team meetings, case conferences, and AOD/Child Welfare trainings.
• Build and maintain positive, collaborative, and professional working relationships with families, colleagues, and external partners.
• Demonstrate cultural sensitivity and a trauma-informed approach in all interactions.
• All other duties as assigned.

Benefits

• Health insurance
• Dental & Vision insurance
• Life insurance
• Short- and Long-Term Disability Insurance
• 403(b) Retirement Plan
• Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable.
• Employee Assistance Program
• Professional Development Opportunities
• Employment may qualify for the Public Service Loan Forgiveness Program (PSLF)
• Certain employees may qualify for City of Chicago commuter transit benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level