Annual Giving & Stewardship Manager
About The Position
The Manager of Annual Giving and Stewardship manages St. Philip's annual donor pipeline — all donors below the major gift threshold — with a Year 1 target of $500,000, while building a comprehensive stewardship program that keeps every donor personally connected to St. Philip's mission and gives again. St. Philip's primary donor base is not a parent community; it is a diverse mix of foundations, individuals, corporations, and faith community partners, requiring appeals — and stewardship — that are deeply personal and mission-driven. Strong writing and organization skills, systems thinking, and the discipline to manage a high-volume annual fund alongside a relationship-based stewardship program are essential.
Requirements
- Bachelor’s degree (communications, marketing, public relations, preferred)
- 2–3 years annual fund, donor stewardship, or donor relations experience
- Exceptional writer with ability to write appeals to feel personal, never generic
- Experience with diverse donor base beyond parent communities
- CRM and database experience
- Indicative of Core Values of Organization: Servant Heart, Respectful, Trustworthy, Pursuing Excellence, Collaborative, Dedicated
Nice To Haves
- communications, marketing, public relations degree preferred
Responsibilities
- Own the annual giving pipeline for all donors below the major gift threshold — renewal, stewardship, and acquisition
- Write and produce annual appeals that are mission-driven, community-rooted, and donor-specific — not generic institutional communications
- Execute gift acknowledgment within 24–48 hours for every donor, with personalized calls, handwritten notes, or visits for major and mid-level annual donors
- Manage the renewal calendar — ensure every annual donor is re-solicited at the right time with the right message
- Manage faith community donor relationships at the annual fund level — attend faith community events, build congregation relationships
- Steward foundation relationships for small recurring grants in coordination with the Foundations & Grants Manager
- Facilitate donor acquisition and first-year retention — systematically convert event attendees, volunteers, and warm contacts into first-time donors, then build the stewardship touchpoints that carry them into their second gift
- Design and manage a comprehensive donor stewardship plan — welcome calls, impact updates, anniversary touches, and renewal reminders — mapped to each donor segment across the full giving year in coordination with the major gifts and grant management team
- Build and execute a donor recognition program, including personalized impact reporting, donor honor rolls, and stewardship touchpoints that reinforce why donors give in coordination with Chief Philanthropy Officer
- Own lapsed- and at-risk-donor win-back efforts, using giving history and engagement data to re-engage donors before they stop giving
- Partner with the Major Gifts team to ensure a seamless stewardship hand-off for donors as they move from the annual fund toward major giving
- Track and report annual fund performance weekly; track donor retention rate, stewardship touchpoints completed, and lapsed-donor recovery quarterly
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
