Animal Shelter Supervisor
About The Position
Are you an inspirational leader and passionate animal advocate? If so, apply to the Animal Shelter Supervisor today! We will look to you to motivate and lead staff to deliver excellent customer service and the highest level of humane care for the animals in our facilities. You’ll be responsible for organizing, planning, assisting, and coordinating your team to provide optimal animal care. This position requires the employee to be in the office and or customer-facing for all hours worked. Bring your leadership skills and help us make an impact on people’s and animals’ lives! About Us Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation’s largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn firsthand about the proper care of homeless and stray animals and work hard to help find them new homes.
Requirements
- Three years of experience working with animals in a veterinary hospital, humane society, or another animal facility (may include volunteer work)
- One year of experience in a supervisor role
- High school diploma or GED
- A combination of related post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
- Must be flexible and able to work all shifts, which include starting as early as 5 am and finishing as late as 7:30 pm, working weekends, and holidays, determined by the needs of the Department
Nice To Haves
- Bachelor’s degree in Animal Welfare, Public Administration, Business Administration, or a closely related field
- Fear-Free Certification
Responsibilities
- Conduct supervisory duties, including recruiting, scheduling, performance management, feedback, and managing complaints
- Provide coaching to employees to correct performance deficiencies and implement corrective action and performance improvement procedures
- Train, monitor, and deliver care activities to ensure the highest level of care for animals in the facility, including cleaning, pet monitoring, feeding, etc
- Deliver the highest level of customer service to customers, volunteers, and key stakeholders, ensuring their team delivers to the same standard
- Build relationships and gain the trust of other animal welfare organizations and members of the public
- Conduct routine audits to ensure proper safety protocols, disease management, proper sanitation, and service delivery are being delivered to remain in compliance with ACC standard operating procedures and ensure legal compliance
- Maintain detailed and accurate records, providing reports as necessary
- Work with the ACC Leadership team to review and update policies and procedures
Benefits
- Tuition reimbursement
- Exceptional work-life balance
- Opportunities for growth and development within Maricopa County
- Low-cost, high-value healthcare for you and your qualifying dependents
- Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
- Paid vacation, sick time, and parental leave
- Extensive wellness program, including an incentive
- Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
