Animal Services Volunteer/Outreach Coordinator
About The Position
The Wake County Animal Center is looking for an outgoing and enthusiastic team player to join their team as the new Volunteer & Outreach Coordinator. As the Volunteer & Outreach Coordinator, you’ll be leading a team of passionate and dedicated volunteers to enrich the lives of the animals at the Center as well as working with the Community Initiatives Manager to manage the various events and outreach programs for people and pets in Wake County. As one of the most dynamic positions at the Animal Center, you’ll never encounter a day without constant stimulation. If you love working with people as much as you love working with animals, this may be the position for you! This positions success is driven by administrative and leadership responsibilities. To perform this job successfully, the Animal Services Volunteer/Outreach Coordinator must be able to multitask, be able to keep up with competing projects and priorities, and be comfortable in a leadership role overseeing hundreds of unique personalities and goals. The Wake County Animal Center is an open-admission animal shelter operated by Wake County Government and on average takes in between 11,000 to 12,000 animals each year. We receive all stray, abandoned and surrendered pets in Wake County. The Center works in partnership with fosters, volunteers and local rescues, to treat and rehome thousands of homeless animals every year.
Requirements
- High school diploma or GED
- Three years of experience in animal center operations
- Valid Driver's License and "safe" driving record
- Equivalent education and experience are accepted
- Self-starter who demonstrates a high degree of accountability.
- Excellent time management skills – accomplishes assigned tasks and shared responsibilities in a timely manner.
- Strong interpersonal skills – outgoing, patient, professional and able to have tough conversations with a variety of people.
- Familiarity and knowledge with the care and humane handling of shelter animals, such as dogs, cats and little critters.
- Proficient knowledge in Microsoft Office ( specifically PowerPoint, Excel and Outlook), and comfortable learning and using online information systems.
- Ability to assess situations, data and circumstances and develop action plans to accomplish objectives.
- Knowledge of social media to target community members for recruitment, communicate with established participants of the Volunteer Program, and promote animals for adoption.
- Ability to develop new initiatives for the Volunteer Program and champion those initiatives to completion.
Nice To Haves
- Three years of animal sheltering experience
- Two years of animal training experience
- Intermediate to advanced knowledge of Microsoft Office, social media, and recording software
- Experience with public speaking
- Experience with Better Impact (Volunteer Management Software)
- Multilingual
Responsibilities
- Coordinate the onboarding and activities of approximately 200-250 active volunteers at any given time. (This includes all activities related to recruitment, training, management and retention of volunteers)
- Develop and maintain training and educational videos used in the Volunteer Program.
- Manage media appearances with animals available for adoption.
- Coordinate and attend off-site events.
- Develop and maintain mutually beneficial relationships with stakeholder groups.
- Maintain records and statistical reports.
- Correspond with volunteers via email, telephone and social media.
- Serve as backup for the Animal Services Community Initiatives Manager when needed.
Benefits
- Background Check Statement
- Equal Opportunity Statement
- Emergency Service Worker Statement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
