Animal Services Officer

Beaufort County•Beaufort County Animal Services, NC

11d•Onsite

About The Position

Performs field and facility duties in support of animal control and the daily operation of Beaufort County’s animal shelter. Responds to requests for assistance enforcing animal-control ordinances and statutes; investigates animal cruelty and bite cases; and testifies in court. Captures and confines dangerous, stray, or diseased animals and euthanizes animals as required to protect the public and animals. Maintains and cleans the shelter, including cleaning duty every third weekend, and rotates weekend and evening on-call duty. Impounds and feeds animals, ensures quality of care, administers medications and vaccines, arranges veterinary care, and assists with euthanasia. Helps members of the public access Animal Services, handles calls and complaints, dispatches officers, shows adoptable pets, and administers the adoption process. Calculates charges and refunds, collects fees, and maintains records. Performs administrative work, including preparing investigation and complaint records, entering animal information into a database, and preparing documents such as advertisements, spreadsheets, and receipts. Orders and picks up supplies and assists public officials, media, and law enforcement.

Requirements

High school graduation and some experience involving contact with the public and handling and caring for animals, or an equivalent combination of education and experience.
Ability to interact with the public professionally and courteously.
Ability to communicate effectively orally and in writing and follow instructions.
Knowledge of office procedures.
Ability to plan, organize, and prioritize work.
Ability to operate a computer and office equipment and machinery, including a phone, copier, fax, scanner, and calculator.
Ability to learn and understand principles and techniques and make independent judgments.
Knowledge of laws, ordinances, standards, and regulations pertaining to the position’s essential duties and responsibilities.
High level of fitness and ability to perform medium to heavy work.
Ability to pass a euthanasia class.
Valid North Carolina license required.
Must provide a complete work history and documentation of certifications, places and dates of employment, and hours worked.
Criminal background check and/or NCSBI fingerprint-based criminal history record check, driving record check, and pre-employment drug screen required.

Responsibilities

Respond to requests for assistance enforcing animal-control ordinances and statutes.
Investigate animal cruelty and bite cases and testify in court.
Capture and confine dangerous, stray, or diseased animals, and euthanize animals as required.
Maintain and clean the animal shelter, including every-third-weekend cleaning duty.
Rotate weekend and evening on-call duty.
Impound and feed animals; ensure quality of care; administer medications and vaccines; and obtain veterinary care.
Assist the public with Animal Services, greet and direct visitors, answer phones, handle complaints and concerns, resolve problems, and dispatch animal services officers.
Assist public officials, media, and law enforcement.
Show adoptable pets and implement the adoption process.
Compute charges and refunds, collect fees, and maintain records.
Perform administrative duties, prepare detailed records of investigations and complaints, enter animal information into a database, and prepare documents such as advertisements, spreadsheets, and receipts.
Order and pick up supplies.
Assist with the daily operation and activities of the County’s animal shelter.