Animal Services Manager

Harnett CountyLillington, NC
Onsite

About The Position

Performs effective enforcement of County animal ordinances through the development and management of supporting programs for the Animal Services Department of Harnett County. This includes overseeing animal adoptions, spay/neuter clinics, shelter operations, humane euthanasia, rabies prevention program, and dangerous dog investigations; interacting with national/state/local organizations related to animal control; and providing support for daily activities including budget, requisition requests, and recruitment.

Requirements

  • Bachelor’s degree in Public Administration, Business Administration, Animal Science, Veterinary Technology, or a related field
  • Five (5) years of experience handling and caring for animals in a supervisory capacity
  • Equivalent education and/or experience
  • Knowledge of law/code enforcement principles, procedures and techniques.
  • Knowledge of shelter animal care, disease prevention/treatment and vector analysis.
  • Knowledge of the principles and practices of public administration.
  • Skill in delivering customer service.
  • Skill in communicating, both verbally and in writing.
  • Ability to work under pressure and to deal tactfully with diverse individuals.
  • Ability to perform research and analyze statistics and other related data.
  • Ability to manage multiple tasks.
  • Ability to interpret codes, ordinances, policies and procedures.

Nice To Haves

  • Animal Shelter Management Certificate desired or the ability to obtain within two years.

Responsibilities

  • Supervises enforcement of animal control ordinance and state/local laws pertaining to vaccinations, humane animal treatment, and collection of fees and penalties.
  • Markets and promotes services provided by the Department to the community.
  • Oversees both the shelter and field operations along with assigned staff.
  • Responds to inquiries from citizens, state, etc.
  • Oversees dangerous dogs’ petitions.
  • Collaborates with non-profit organizations to serve the needs of animals and community.
  • Organizes and manages daily activities relating to animal care and operations of a shelter.
  • Implements, organizes, and provides oversight of spay/neuter clinic; coordinates animal alterations.
  • Promotes responsible pet ownership through humane education.
  • Reduces complaints and other animal related problems including over-population.
  • Completes annual animal license renewals, DEA license and related requirements.
  • Provides training for all staff.
  • Coordinates animal control investigations and programs with various law enforcement agencies.
  • Communicates with the public regarding adoptions, complaints, and other animal problems.
  • Prepares/monitors Division budget, revenues/expenses, and prepares special reports as needed.
  • Maintains scheduling of events; represents the Department when needed.
  • Creates and submits reports Administration, Board of Commissioners, and State as needed.
  • Performs other related duties as assigned.
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