Animal Services Field Supervisor

Washoe County • Reno, NV

2d • Onsite

About The Position

Under general direction, provides direct supervision over Animal Services Officers and Animal Services Officer Lead; oversees and performs enforcement functions related to the care, control, licensing, impoundment and euthanasia of animals; and performs related work as required. This is an Open Competitive/Countywide Promotional recruitment being conducted to fill an anticipated full-time vacancy in the Washoe County Reginal Animal Services department. The list established from this recruitment may be used to fill future vacancies as they occur.

Requirements

• Three years of full-time experience as an Animal Control/Services Officer; OR four years of full-time progressively responsible experience in the care and handling of animals in a professional work environment including interviewing the public, assessing information and making determinations; OR four years of active duty military experience OR four years of full-time experience in the enforcement of local, state or federal codes/laws; OR an equivalent combination of training and experience.
• A valid driver's license is required at the time of appointment and must be maintained for continued employment for this classification.
• Possession of, or ability to obtain, a valid National Animal Care and Control Association ACO I and ACO II certification or equivalent is required within one year of appointment and must be maintained for continued employment in this classification.
• Possession of, or ability to obtain, a valid certification as a euthanasia technician is required within one year of appointment and must be maintained for continued employment for this classification.
• Possession of, or ability to obtain, a valid pharmacy certificate/controlled substance license is required within one year of appointment and must be maintained for continued employment for this classification.
• Possession of, or ability to obtain, a valid Training Instructor certification for Oleoresin Capsicum Spray, Pepperball Launcher, and ASP Baton required within one year of appointment and must be maintained for continued employment within this classification.
• Possession of, or ability to obtain, a certificate in chemical capture within one year of appointment and must be maintained for continued employment within this classification.

Nice To Haves

• Strong knowledge of animal handling, care, and treatment from experience in a professional work environment.
• Knowledge of a variety of animal species, breeds, and related behavior.
• Strong critical thinking skills, good judgment, and sharp analytical skills.
• Ability to manage conflict, de-escalate potentially hostile situations, and maintain composure and professionalism under stress.
• Outstanding written and oral communication skills.
• Self-motivated, organized, and detail-oriented, with the ability to manage competing priorities and respond effectively to rapidly changing conditions in the field.
• Strong interpersonal and customer service skills, with the ability to interact tactfully and courteously with internal and external stakeholders including County staff and the general public.
• Ability to take ownership of problems, identify practical solutions, and collaborate effectively with team members and partner agencies.
• Genuine commitment to Washoe County's mission and organizational goals, with the ability to assimilate quickly into the organizational culture and contribute positively to the team.

Responsibilities

• Provides direct supervision over Animal Services Officers and Animal Services Officer Lead.
• Oversees and performs enforcement functions related to the care, control, licensing, impoundment and euthanasia of animals.

Benefits

• Eligible employees may receive an annual merit increase of 5% until they reach the maximum salary for the classification.
• Upon promotion, current Washoe County employees are placed at the minimum rate of the salary range for the higher classification of the new position OR a promotional calculation, whichever is greater.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed