Animal Pathways Coordinator

King County • Kent, WA

3d • Onsite

About The Position

Regional Animal Services of King County (RASKC) is seeking a dynamic and experienced Animal Pathways Coordinator. This recruitment is only open to current King County employees. If you're someone who cares deeply about animal welfare, enjoys working with people from all walks of life, and thrives in a fast-paced, team-oriented environment, this might be the perfect fit. At RASKC, you'll be part of a mission-driven crew that rescues pets, supports families, and helps animals find new homes. Plus, you’ll be working for a nationally recognized shelter that’s setting the standard for humane outcomes. Success in this position requires the ability to interact with a variety of people effectively and positively in a diverse work environment as well as attention to detail and accuracy on detailed work tasks, strong organizational skills, and the ability to work with little direct supervision. Successful candidates will possess the ability to complete tasks quickly with limited guidance, react with appropriate urgency to situations that require a quick turnaround, and provide compassionate customer care. The Animal Pathways Coordinator will have a mix of administrative support work combined with direct animal care and handling. Our successful candidate will coordinate programs and initiatives to improve animal outcomes which may include partnering with other organizations, developing enrichment activities for shelter animals, offering rehoming support to pet owners, behavior modification for shelter animals and working with volunteers. The Records and Licensing Services Division (RALS) is a division of the Department of Executive Services. RALS operates within a statutory framework that is prescribed by state law and county code. Many of the services administered by the division are mandated by state law, and are provided in King County on a regional basis across jurisdictional boundaries. RALS also provides certain local services to unincorporated King County and by contract with many local municipalities throughout King County. In addition, RALS is responsible for providing internal services that are necessary for purposes of business efficiency and meeting various legal responsibilities. RALS is responsible for: Recording documents related to real property sales and other transactions and making them accessible for members of the public, businesses, and other government agencies Collecting and dispersing real estate excise tax payments on the conveyance of real property in King County Providing licensing and information services and promoting public safety by administering and enforcing vehicle and vessel licensing and taxi and transportation network company (TNC) regulations Providing internal mail services and physical and electronic records management services to all county agencies Providing animal care and control services for the protection of property, human health, and safety and promoting responsible pet ownership and animal welfare through education and licensing programs via public and private sector partnerships RALS is committed to service excellence and building an enduring legacy through continuous improvement. RALS uses Lean practices to improve our operations, programs, public and internal services, and employee safety. We accomplish this through an equity lens, creating a learning environment, and employee engagement.

Requirements

• Experienced in animal care and treatment experience OR any combination of experience that clearly demonstrates the ability to perform the job duties of the position.
• Knowledge of procedures and techniques for safe animal handling, identification and humane treatment including wild animals.
• Confident handling animals and potential exposure to bites or scratches.
• Interested in working directly with our diverse community, providing quality customer service by responding to complaints, inquiries, and problems using effective listening and clear communication.
• Able to maintain composure under difficult and stressful situations.
• Skilled in engaging and building relationships with colleagues, staff and community members.
• Customer focused, culturally aware, and comfortable talking about equity and social justice.

Responsibilities

• Develop and coordinate programs to promote positive outcomes for shelter animals.
• Receive and release animals per established policies and procedures.
• Answer complex pet surrender inquiries from the public.
• Educate the public on animal behavior, care, training, laws and policies; assist potential pet owners in rehoming support for their animals.
• Prepare and issue adoption, redemption and transfer paperwork; release animals and sell pet licenses.
• Clean and sanitize to maintain a healthy and humane environment for animals, employees, volunteers, and visitors.
• Coordinate adoption events; calendar and create outreach documents, communicate with partners.
• Ensure adoptable pets are advertised or promoted online with partner organizations and website/social media.
• Provide administrative support for various RASKC shelter programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed