Animal Law Enforcement Data Entry Support Specialist

Humane Society Pikes Peak Region•Centennial, CO

7d•Onsite

About The Position

The Animal Law Enforcement (ALE) Data Entry Support Specialists are key to the successful completion of the Department's Mission, Vision, Values and Goals. Employees assigned to this Division are expected to perform a variety of support functions to include Data Entry, Quality Control, and Mail Processing. HSPPR's Mission Statement: HSPPR offers compassionate care to animals, supports safe communities, and provides socially conscious sheltering. The Animal Law Enforcement Support Specialist supports HSPPR's mission by providing critical administrative and operational support that helps Animal Law Enforcement serve animals and the community effectively and efficiently. Through accurate data entry, quality control, licensing support, case documentation, and communication with the public, this role helps promote safe communities, responsible pet ownership, and compliance with animal welfare laws and ordinances. By ensuring records, reports, and processes are handled with professionalism and accuracy, the position contributes to compassionate care for animals and socially conscious sheltering practices.

Requirements

Sincere interest in the mission, vision, values, and goals of The Humane Society of the Pikes Peak Region and Animal Law Enforcement
Must be a U.S. Citizen
At least 18 years of age
Ability to effectively read, write, interpret, communicate, perform basic problem solving, and perform basic math as commonly expected from completion of a High School Diploma or Equivalent Education
Valid Colorado Driver's License and insurable driving record
Have no convictions for felonies or crimes of moral turpitude
Pass various qualifying exams and background investigations
Ability to perform under stress and perform abilities consistent with administrative support functions
Establishes and maintains effective relationships with peers, supervisors, and the public

Nice To Haves

1 year of previous customer service experience preferred
1 year of previous data entry experience preferred

Responsibilities

Completes preliminary quality control and reports issues to the Officer's direct supervisor
Completes data entry in Network Fleet (Reveal) after services are completed on Animal Law Enforcement vehicles
Seals records when requests are received from the courts
Assists with uploading evidence to Sharepoint and LEA
Enters new addresses into the Chameleon database
Monitors the ALE inbox, enters calls for service, submits Crimestoppers dispositions, and responds to Accela requests
Edits and submits bite reports to the Health Department
Uploads various documents to Chameleon
Completes various duties associated with animal licensing programs for all divisions of the Animal Law Enforcement Department
Assists the Accounting Department in triweekly mail processing
Demonstrate accuracy and thoroughness in entering pet licenses
Assists in the data entry of monthly rabies reports received from local veterinary clinics
Prepares weekly Bite Blotter data
Collects subpoenas and creates court packets
Assists with summons and warning data entry
Update HSPPR records with case dispositions on summonses
Represents Animal Law Enforcement and the contracted jurisdictions in a professional and courteous manner at all times
Complies with all Animal Law Enforcement policies and procedures and training guidelines
Assists citizens with interpretation and understanding of animal ordinances, department procedures, and responsible pet ownership
Promotes Humane Society programs, services, and development
Stays abreast of current industry trends, changes in ordinances, and policy and procedures
Keeps Animal Law Enforcement Leadership informed of progress and potential conflicts
As assigned, safely and properly trains, coaches and assists trainees and individuals completing cross training with all of Animal Control Officer positions
Promptly reports violations of policy and procedure and/or conduct unbecoming to Animal Services Leadership
Strives to maintain a positive and professional attitude at all times
Other duties and tasks as assigned by the Department and/or Leadership