Animal Control Officer

Wise County•Wise County, TX

4d•Onsite

About The Position

The Animal Control Officer performs field operations outside the animal shelter, patrolling county areas and responding to dispatched calls. Officers also assist with shelter duties when necessary or requested. The role requires learning and applying county and state laws and policies concerning animal care, treatment, impoundment, quarantine, licensing, vaccination, and animal regulation. Duties include responding to calls involving stray or dangerous animals, bites, possible rabies exposure, cruelty, and neglect; enforcing applicable laws and ordinances; and completing required records and paperwork. Officers work in the field and at the animal shelter, including outdoors and occasionally in adverse weather. They may be assigned rotating on-call periods for emergency calls and must remain available with a maximum one-hour response time, wear a uniform when responding, and maintain and submit a log of after-hours calls. Shelter support includes cleaning and sanitizing kennels, cages, and dishes, as well as doing laundry.

Requirements

High school diploma or GED.
At least six months of experience in related field work.
Knowledge of effective customer service principles and practices.
Knowledge of correct English usage, including spelling, grammar, and punctuation.
Knowledge of city ordinances and state laws regarding animal control.
Ability to handle stress without it interfering with performance.
Ability to organize, set priorities, and exercise sound independent judgment within areas of responsibility.
Ability to communicate clearly and effectively orally and in writing.
Ability to work as part of a team and be flexible in assisting with shelter or field work as needed.
Ability to work for extended periods, occasionally in adverse weather conditions.
Ability to establish and maintain effective working relationships with employees, volunteers, and the public.
Physical fitness and ability to stand, walk, sit, crouch, climb, kneel, and run; regularly lift or move up to 25 pounds, frequently lift or move up to 100 pounds, and occasionally lift or move more than 100 pounds.
Ability to meet a maximum one-hour response time during assigned on-call periods.

Responsibilities

Respond to citizen calls concerning strays, animal bites, possible rabies exposure, animal cruelty, and neglect.
Investigate suspected animal cruelty, neglect, and abandonment, and complete paperwork for criminal charges when appropriate.
Complete all required paperwork accurately, legibly, completely, and in a timely manner.
Patrol county areas for stray and dangerous animals and monitor compliance with state laws and county ordinances.
Enforce state laws and county ordinances, issuing written warnings and citations when appropriate.
Use field microchip scanners to identify stray or deceased animals and attempt to notify owners before impoundment or other disposition.
Remove deceased domestic and large animals from roadways and arrange appropriate disposition.
Respond to after-hours emergency calls involving injured or aggressive animals, loose livestock, and animal bites to humans.
Perform euthanasia as necessary and prepare and ship samples for rabies testing.
Use radio and computer dispatch systems to receive and respond to calls and record circumstances and actions taken.
Use animal shelter software to inquire about, update, and enter identifying animal information.
Assist with cleaning and sanitizing shelter kennels, cages, and dishes, and with laundry.
During assigned rotating on-call periods, remain available for emergency calls, maintain a maximum one-hour response time, and wear a uniform when responding.
Maintain a log of after-hours calls, including call number, times received and arrived, call type, action taken, and time cleared; submit the log to the Director at the end of the on-call period.
Assist with shelter or field work as needed.