Animal Control Officer

City of NorcoNorco, CA
Onsite

About The Position

Under general supervision, patrols streets and provides animal control and animal protection services for the City of Norco. This is a general employee position in the Animal Services Division of the Community Operations Department. This position performs a variety of animal welfare duties. Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.

Requirements

  • Two (2) years of experience working with domestic animals, wildlife, and livestock in an animal shelter, veterinary clinic, animal control agency, agricultural setting, or similar environment
  • Experience should include animal handling, care, and control; feeding and sanitation; safe restraint and transport; and responding to animal-related calls for service
  • Experience working directly with animals in a professional setting is required
  • Possession of, or ability to obtain, training in the proper use of animal handling and control equipment is required, including catch poles, control poles, humane traps, transport cages and kennels, leashes, muzzles, bite gloves, snake tongs, nets, tranquilizer or capture equipment (where authorized), and defensive safety equipment such as batons
  • High School Diploma or equivalent supplemented by coursework or training in animal science, veterinary assisting, law enforcement, or a related field
  • Must attend training in Animal Control, Advance Animal Control Investigation, Certified Animal Control Officer Training (CACO), First Aid, CPR, Large Animal Rescue, Euthanasia, and Citation/Report Writing within two years of employment date
  • Knowledge of applicable federal, state, and local animal control laws, rules, and regulations; City codes and ordinances related to animal services and public safety
  • Knowledge of principles and practices of domestic and wild animal behavior, control, capture, and humane handling techniques
  • Knowledge of methods and techniques for effective public relations, community outreach, education, and training
  • Knowledge of basic investigative procedures, report writing, and enforcement practices related to animal control operations
  • Ability to enforce animal control laws, regulations, and City ordinances with professionalism and sound judgment
  • Ability to safely and humanely capture, handle, and transport domestic and wild animals
  • Ability to assess animal behavior and respond appropriately in routine and emergency situations
  • Ability to communicate effectively with the public, including in stressful or sensitive situations
  • Ability to prepare clear and accurate reports and maintain records
  • Ability to work independently in the field while exercising discretion and decision-making
  • Ability to establish and maintain cooperative working relationships with staff, law enforcement, and the community
  • PC 832 Certification
  • Valid California Driver's License

Nice To Haves

  • Experience involving public contact, enforcement of regulations, and the handling of domestic and wild animals is highly desirable

Responsibilities

  • Responding and impounding stray animals
  • Investigates reports of animal abuse, nuisances and related code enforcement issues and takes appropriate corrective action
  • Explains ordinances to public
  • Issues citations for violations of state and City animal control laws and ordinances
  • Prepares and files citations in court
  • Appears and testifies in court
  • Maintains and updates records and files
  • Provides daily care for animals housed at the animal shelter, including feeding, monitoring health and behavior, and maintaining clean and safe kennel environments
  • Assists the public with animal adoptions, licensing, and responsible pet care education
  • Performs humane euthanasia and proper disposition of animals in accordance with applicable laws, policies, and professional standards
  • Monitors rodeos, dog shows, and other animal-related special events to ensure compliance with animal welfare and public safety regulations
  • Conducts livestock inspections
  • Participates in community outreach and educational events to promote animal adoptions and responsible pet ownership
  • Performs other related duties as assigned

Benefits

  • All City employees are required to perform assigned Emergency Service duties in the event of an emergency or disaster
  • Employees must complete the required FEMA courses within six months of employment
  • The City is committed to making its programs, services and activities accessible to individuals with disabilities
  • All employment offers are conditional based on the successful completion of a background investigation, physical and drug and alcohol screening at city expense and conducted by a physician designated by the city
  • Employees are enrolled in the Department of Motor Vehicles (DMV) government Employer Pull Notice Program
  • In accordance with the City’s drug free workplace policy, all employment offers are conditional and based on successful completion of drug test
  • Class A drivers are enrolled in the Department of Transportation (DOT) random drug testing program
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