PT Animal Control Officer I - Ft Campbell

Montgomery County Governmennt•Clarksville, TN
•Onsite

About The Position

The Animal Control Officer I patrols designated areas and responds to dispatched assignments to enforce State and County animal control laws and ordinances. The position investigates animal-related complaints, follows up on cases, issues citations, maintains records and reports, and educates the public about responsible pet ownership, animal safety, applicable laws, and animal care programs. The officer checks rabies vaccinations and carries out quarantine procedures, evaluates potential animal welfare violations, may testify in court, and impounds, transports, tests, or euthanizes animals as appropriate. Shelter responsibilities include feeding and watering animals, cleaning and disinfecting, administering medication, maintaining kennels, monitoring animal health and behavior, and processing adoptions and redemptions. The position works in the field and an animal shelter setting, with regular public contact and coordination with County and State agencies. It works under the guidance and supervision of the Lead Animal Control Officer and/or Supervisor. The role is part-time, non-exempt, and has no fiscal responsibilities. Work involves physical activity, occasional exposure to outdoor weather and inclement driving conditions, specialized personal protective equipment, and potential animal attacks and infectious diseases. The work environment is usually moderate to noisy and may involve moderate stress from interruptions.

Requirements

  • At least one year of animal-handling experience and experience working with the public.
  • High school diploma or equivalent.
  • Valid driver’s license.
  • Pre-employment criminal background check.
  • State of Tennessee Certified Euthanasia Technician.
  • Obtain Basic Animal Control Officer Certification within the first year of employment.
  • Obtain Advanced Animal Control Officer Certification within the second year of employment.
  • Knowledge of County and State animal-control laws, regulations, and procedures; animal capture and handling; animal-control equipment and techniques; animal science and behavior; relevant computer software; office practices; and applicable County, Department, and regulatory procedures.
  • Skill in responding to animal-control calls and complaints, advising owners about loose animals and leash laws, analyzing administrative information, prioritizing a high volume of work, and applying judgment and discretion.
  • Ability to work accurately and independently under time limits; communicate orally and in writing; maintain accurate records; interpret and implement policies and regulations; perform required mathematical calculations; exercise sound judgment; adapt to stressful situations; and establish effective working relationships.
  • Ability to recognize occupational hazards and take safety precautions; operate motor vehicles or equipment and office machines; and work allocated hours.
  • Ability to meet the physical and communication demands described, including occasional exertion of up to 100 pounds of force and regular standing, speaking or hearing, hand use, and repetitive motions.

Nice To Haves

  • Coursework in veterinary sciences, zoology, biology, or a related field.
  • Basic First Aid/CPR certification.

Responsibilities

  • Provide customer service to internal and external customers, resolve questions when possible, and refer complex inquiries, requests, or complaints to appropriate staff.
  • Patrol designated areas and respond to dispatched assignments to enforce State and County animal control laws and ordinances.
  • Investigate animal-related complaints, gather information, resolve related problems tactfully, and follow up through final disposition.
  • Compile animal-control data; prepare daily, weekly, and monthly activity reports; and maintain paper and computer files and records.
  • Issue Montgomery County citations for violations of County animal-control regulations and State animal laws.
  • Educate the public about responsible pet ownership, animal-control functions, animal safety, animal laws, and animal-care programs.
  • Carry out duties in compliance with Federal, State, and County laws and ordinances.
  • Check rabies vaccination status and follow quarantine procedures.
  • Inspect homes for animal violations, including lack of food, water, or shelter, and assess outdoor temperatures in relation to animal-cruelty regulations.
  • Testify and represent the County in court.
  • Trap and test rabies specimens when necessary.
  • Impound, quarantine, and dispose of animals as appropriate, and transport injured animals to a veterinarian for treatment.
  • Euthanize sick, injured, or homeless animals as necessary.
  • Feed, water, and directly care for shelter animals; clean and disinfect, medicate animals, maintain kennels, and monitor and report animal health, consumption, appearance, and behavior.
  • Process animal adoptions and redemptions by owners.
  • Record animal intake information and accurately enter data into the animal tracking system.
  • Work professionally with other County and State public-safety and law-enforcement agencies.
  • Represent the Department to other County departments, elected officials, and outside agencies; coordinate Department activities with them.
  • Respond to and resolve difficult and sensitive citizen inquiries and complaints.
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