Animal Care Technician

Urban Hound•Reno, NV

About The Position

Urban Hound is seeking a dog-loving caregiver who is conscientious, detail-oriented, and interested in growing with a team. The role focuses on providing safe, attentive care for dogs in a doggie daycare and boarding environment. Duties may be modified, expanded, or reduced as the company’s needs evolve. Starting pay is $13.00 per hour, with raises based on performance.

Requirements

  • Must love animals and be comfortable with dogs of all sizes and breeds.
  • Able to work well with others and help ensure duties are completed and guests are cared for.
  • Able to communicate properly, promptly, and effectively with team members, management, and pet parents.
  • Must have a flexible schedule and be willing to work evenings, weekends, and holidays as needed.
  • Keen observation skills to help ensure guests are safe and comfortable and to report issues.
  • Able to stand or work upright for multiple hours at a time and remain active throughout a shift.
  • Able to work in all weather types.
  • Able to lift at least 50 pounds.

Nice To Haves

  • Previous pet-care or animal experience is preferred but not required.

Responsibilities

  • Supervise dog playgroups and manage dogs’ behavior and playtime.
  • Learn and apply canine behavior knowledge, including reading body language and helping dogs feel comfortable in kennel and playgroup settings.
  • Clean kennels and play areas, including cleaning toys, washing dishes, mopping floors, vacuuming hair, and handling dog messes.
  • Feed pets according to their owners’ instructions and ensure they have fresh water, clean bedding, and comfortable overnight accommodations.
  • Administer medication when needed, following veterinary instructions.
  • Use common sense to solve problems involving dogs in the center’s care.
  • Take initiative in completing a range of tasks at the center.
  • Communicate and coordinate effectively with team members, management, and pet parents.
  • Provide basic customer service and speak with pet parents about their dogs.
  • Follow established safety protocols to maintain a safe environment for dogs and staff.

Benefits

  • Discounted daycare and boarding for the employee’s own dog.
  • Medical, vision, and dental plans for full-time employees.
  • 401(k) for full-time employees.
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