Animal Care Technician

King County•Kent, WA

9d•Onsite

About The Position

Regional Animal Services of King County (RASKC) is seeking dynamic and experienced Animal Care Technicians. RASKC provides animal services to 24 cities and unincorporated King County, including rescuing stray, injured, neglected or abused pets; reuniting orphaned pets with families and/or helping them find forever homes through RASKC's pet adoption center in Kent; providing pet licensing services; and offering a wide array of volunteering opportunities. King County is a national leader in improving animal outcomes as a municipal shelter, using data and model practices to maintain a high live release rate (above 90%). Records and Licensing Services' guiding principles and core values govern our roles and responsibilities as employees. We are actively seeking employees whose behavior is in alignment with our division's core values of; Collaboration, Service Oriented, Results-Focused, Accountability, Innovation, Fair, Just, and Professional. The Records and Licensing Services Division (RALS) is a division of the Department of Executive Services. RALS operates within a statutory framework that is prescribed by state law and county code. Many of the services administered by the division are mandated by state law, and are provided in King County on a regional basis across jurisdictional boundaries. RALS also provides certain local services to unincorporated King County and by contract with many local municipalities throughout King County. In addition, RALS is responsible for providing internal services that are necessary for purposes of business efficiency and meeting various legal responsibilities. RALS is committed to service excellence and building an enduring legacy through continuous improvement. RALS uses Lean practices to improve our operations, programs, public and internal services, and employee safety. We accomplish this through an equity lens, creating a learning environment, and employee engagement.

Requirements

Work directly with animals in an animal shelter, animal control, kennel, veterinary, or zoological setting
Handle behavior assessment techniques, proper methods for the care and feeding of animals, cleaning of cages, kennels and treat animals as directed
Provide excellent customer service to internal and external stakeholders, including responding to complaints and inquiries from the public in a calm, professional and courteous communication style
Prioritize multiple tasks in a fast-paced environment
Comfortable and proficient in using Office Productivity tools in your daily work (King County uses Microsoft Office intensively) and experience with Chameleon (or a similar data management product such as a veterinary practice management software)
Work with kennel cleaning materials (i.e., bleach, Rescue, and other chemicals as needed)

Responsibilities

Clean, feed, water and monitor animals held at the Center
Prepare, clean and sanitize shelter to maintain a healthy and humane environment for animals, employees and visitors
Vaccinate, and scan for microchips, all dogs and cats on arrival to the Center
Medicate sick or injured animals as prescribed by a veterinarian, microchip animals available for adoption in the absence of veterinary staff
Plan, improve, and develop new methods for providing animal care and client communication including; communicating with various Animal Control sections, filing, data entry, and providing excellent customer service to all internal (staff, volunteers, foster parents) and external stakeholders (residents, general public) in person, over the phone or by e-mail while juggling multiple tasks on a daily basis
Educate the public on animal behavior, care, training, laws and policies
Assist potential adopters in selecting animals
Prepare and issue adoption, redemption and transfer paperwork for the release of animals
Perform behavior assessments on shelter animals
Assist with the euthanasia of animals
Perform other duties as assigned