Animal Care Technician I - Foster Counselor

Pima County•Tucson, AZ

3d•Onsite

About The Position

Pima Animal Care Center (PACC) is looking to add a part-time Foster Counselor to our Traditional Foster Team. In this role you will work directly with Pima County residents to place dogs and cats into the right foster home. This is an important role to make sure shelter pets get a much-deserved break and for fosters to provide detailed notes on how this animal has done in their care. If you enjoy customer service, advocating for dogs and cats in need of a shelter break, and want to take part in their follow up support, this role is for you. This position will work minimum three (3) days a week including one (1) weekend day. Schedules include non-traditional work hours including mornings, evenings and weekends.

Requirements

High school diploma or General Education Development (G.E.D.) certificate.
Qualifying education and experience must be clearly documented in the "Education" and “Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Nice To Haves

Bilingual (English/Spanish).
Minimum one (1) year experience working in customer service.
Minimum one (1) year experience working in an animal shelter or other relevant animal care setting.
Experience working or volunteering with dogs and/or cats.

Responsibilities

Provides humane care and safe handling for a variety of animals, including dogs, cats, and small pets, while monitoring behavior and health.
Works outdoors in all weather conditions and safely handles live animals, including those that may be injured, frightened, or offensive, using appropriate techniques to minimize risks to self and others.
Demonstrates excellent customer service to the public and volunteers by answering questions, addressing concerns, and guiding decisions regarding intakes, outcomes, redemptions and animal care in adherence to PACC policies.
Handles animals for behavioral assessments and playgroups, identifying placement or behavior concerns, and participates in decisions regarding outcomes, including euthanasia.
Accurately organizes and documents information on animal behavior, history, medical records and outcomes, utilizing shelter software and other systems for recordkeeping, communication, and scheduling.
Administers vaccinations and medications under veterinary guidance, assesses animals for signs of illness or injury and documents and communicates health concerns.
Facilitates adoption and foster processes by assisting with enrichment, behavioral evaluations, animal meet and greets, matchmaking and note reviews.
Supports intake and admissions by providing correct intake pathways, checking animals for health concerns, identifying ages/breeds and finding kennel placements.
Maintains a clean and sanitary facility, including kennels, workspaces, public lobbies, and treatment spaces.
Frequently lifts and carries heavy objects, bends, stoops, reaches, and performs other physical tasks as required.
Safeguards and accounts for scheduled drugs and funds received for PACC services.
Operates County-owned vehicles to transport animals and supplies.