Animal Care Supervisor

Guilford County•Nc 27409, NC

22h•Onsite

About The Position

The Animal Care Supervisor is responsible for carrying out and supervising the processing of all incoming animals to shelter, the cleaning of animal shelter kennel areas, and the customer service provided by animal care staff. An employee in this class manages the daily intake of animals as well as the cleaning of animal shelter facilities. This employee supervises the Animal Intake/Care and Animal Cleaning Technicians at the shelter; ensures compliance with County, State and Federal laws, regulations and procedures; supervises several daily operations of the shelter, its staff and its volunteers; shares responsibility for managing animal flow and evaluating and selecting animals for placement with other shelter management staff; assists with the hiring, training and evaluation of staff; helps evaluate operations and community needs and recommends changes in policies and procedures; may represent the animal shelter program in meetings with County officials or community agencies. Work is performed under the general supervision of the Animal Services Director.

Requirements

Thorough knowledge of methods of caring for animals and of humane methods of disposing of them.
Knowledge of disease management, recognition, control, and prevention as it relates to general animal care.
Knowledge of basic cleaning and disinfectant procedures.
Knowledge and ability to perform general diagnostic testing to assist with determining health of animal.
Knowledge of animal shelter policies and procedures.
Knowledge of and ability to assist in performing physical exams and identifying and addressing medical problems/diseases.
Knowledge of and ability to handle animals of varied species, size, and temperament in a humane manner.
Knowledge of federal and state laws governing the control and welfare of animals, the sheltering of animals, and animal euthanasia methods.
Knowledge of laboratory practices and physician protocols dealing with rabies.
Knowledge of laws, rules and regulations applicable to operating an animal shelter and managing personnel.
Ability to establish and maintain effective working relationships with the general public and other employees.
Ability to make sound decisions and problem solve in a fast-paced environment
Ability to assign, direct, supervise and evaluate activities of a subordinate.
Ability to deal tactfully, courteously, and firmly with the public.
Ability to work afternoons and weekends.
Ability to keep accurate and detailed records.
Ability to perform math.
High school diploma or equivalent and four years of experience in an Animal Shelter, Veterinary Clinic, or related field; OR graduation from an AVMA accredited program of Veterinary Medical Technology and two years of experience in an Animal Shelter, Veterinary Clinic, or related field.
Possession of valid driver's license.

Nice To Haves

Previous experience managing the animal intake/care and cleaning functions for a shelter or clinic is preferred.

Responsibilities

Manages the daily intake of animals as well as the cleaning of animal shelter kennel areas.
Maintains a clean and sanitary animal shelter clinic at all times.
Ensures animals are cared for in accordance with generally accepted sheltering guidelines and standards.
Supervises Animal Intake/Care and Cleaning Technicians by assigning and reviewing work, maintaining standards, acting on employee problems, selecting new employees, appraising employee performance and recommending promotions/raises, recommending promotions, disciplining, and terminating.
Works directly with the Medical Director, Veterinary Health Care Supervisor, the Animal Control Manager, and the Animal Operations Manager to complete day-to-day shelter services and operations.
Ensures animal care staff are providing quality customer service to the general public and other customers.
Supervises the evaluation of each animal at the time they are received.
Assists with re-evaluation of each animal daily for signs of sickness or disease.
Manages animal placement/flow, behavior evaluation program, and overall animal care.
Monitors facility conditions and supplies; may assist in the requesting of repairs or ordering of supplies.
Supports the department by filling in for absent supervisors, developing new standard operating guidelines, and assisting with planning departmental budget.
Ensures animal intake/care and cleaning services are provided in alignment with the department's overall mission to develop, implement, and meet short and long term goals.
Works with advisory boards and external stakeholders, as needed.