Reptile Room Sales Associate

That Fish Place - That Pet Place•Lancaster, PA

About The Position

The Animal Care Attendant ensures the health, safety, and well-being of animals in the store by providing daily care, monitoring health, and educating customers about responsible pet ownership. This role demonstrates positivity, eagerness to learn, teamwork, and accountability in all aspects of animal and customer care.

Requirements

Compassion for animals and positivity toward people and pets.
Strong attention to detail and accountability in following care routines.
Eager to learn about species-specific needs and care standards.
Team-oriented with strong communication and customer service skills.
High school diploma or equivalent preferred.
Previous experience with animal care a plus.
Training provided on store protocols and species-specific needs.
Prolonged periods of standing, walking, and bending.
Ability to lift up to 50 pounds.
May require handling of live animals, including reptiles, birds, and small mammals.
Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

Previous experience with animal care a plus.

Responsibilities

Feeds, waters, and cares for animals daily.
Greets and assists customers with product recommendations and pet care advice.
Cleans and sanitizes cages, tanks, and habitats.
Monitors animal health and behavior, reporting concerns promptly.
Comfortability handling numerous types of insects including but not limited to crickets, dubia roaches, superworms
Provides handling assistance and educates customers on pet care needs.
Works with teammates to ensure consistent and compassionate animal care.
Ensures compliance with company policies and animal welfare regulations.
Assists with receiving, housing, and acclimating new animals.
Performs other related duties as assigned.