Animal Care Attendant

The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)•Vancouver, BC

12d•Onsite

About The Position

The main responsibility of the Animal Care Attendant position is to care for the health and welfare of the animals in the Shelter. A subsidiary responsibility is to give support to the front office staff in an effective and courteous manner. You are an energetic team player who will participate in all animal care duties and ensure that optimal levels of care are administered to the animals based on the Five Freedoms. You have experience in customer relations and previous experience in animal husbandry. You care deeply about animals and uphold the highest animal care standards.

Requirements

High School diploma or equivalent
Valid Class N or 5 BC Drivers’ License and driver’s abstract
Demonstrable interest in all aspects of animal welfare
A sound knowledge of animals, their breeds, characteristics and more common diseases
Ability to work as a team player and demonstrable well-developed interpersonal skills
Basic computer skills sufficient to deal effectively with the necessary front office routines
Excellent customer service
Ability to prioritize demands on time
Philosophical harmony with the vision, mission, and strategic directions of the BC SPCA

Responsibilities

To work collaboratively with others to maintain the entire physical plant in a clean, sanitary and efficient manner on an ongoing basis
To maintain the kennels, runs and cat cages in a clean, sanitary and efficient manner on an ongoing basis
To treat the animals humanely, with compassion and concern, and transmit these values to others both on and off the job
To provide the animals with proper diet and to ensure that they feed and water properly
To ensure the animal’s health and well-being in accordance with the society’s animal health policy, including the administration of such medications as specified by the animal health technologist or other authorized shelter staff
To maintain a high level of standards in order to portray to the public the image of the SPCA as a compassionate and caring organization
To willingly help co-ordinate the supporting work of volunteers, in the spirit that we all work together for the benefit of all animals
To perform other duties, as required, which are necessary to ensure the smooth operation of the shelter
To collaborate with other shelter personnel thereby creating a positive and harmonious atmosphere among staff and volunteers, enhancing team performance
To assist the front office staff as may be required in: Telephone reception and other communications
To assist the front office staff as may be required in: Answering counter inquiries
To assist the front office staff as may be required in: Receiving animals for surrender
To assist the front office staff as may be required in: All adoption procedures
To assist the front office staff as may be required in: License and merchandise sales
To assist the front office staff as may be required in: Performance of general office routines and record keeping
To assist the front office staff as may be required in: Other related duties
To perform all of the above in a courteous, friendly way to clients, volunteers and other staff, to ensure the highest possible reputation for the shelter and the maintenance of the goodwill of its community