Ancillary- Satellite Music Hall
About The Position
The ancillary sales team is a fun and unique position inside our venue, focused on onsite sales. As a member of this team, you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as our Comfort Lounge, Rockstar Parking, Seat Upgrades, Ticket Specials and Lawn Chair Rentals. This team will work closely with the Ancillary Manager and Box office Manager to determine what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team.
Requirements
- Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions, lifting/carrying 25+ pounds.
- Must be at least 18 years of age.
- Must pass pre-employment background check
- Must be highly motivated and able to work independently.
- Excellent verbal, written and interpersonal communication skills.
- Acute sense of judgement, tact and diplomacy.
- Ability to work weekdays, weekends and holidays, including late evenings.
Nice To Haves
- High school diploma/GED preferred.
Responsibilities
- Greeting all guests and assist in answering any questions they may have about the venue.
- Communicate daily specials on Premier and Rockstar parking, future ticket specials, and seat upgrades.
- Sell, distribute, collect and organize lawn chairs throughout the venue.
- Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.
- Participate in post-show clean up including picking up and sorting trash, recycling and compostable materials.
- Inventory merchandise and help keep track of inventory throughout the show
- Work and be familiar in all ancillary areas
- Proficient in operating electronic sales systems & processing transactions efficiently.
Benefits
- generous vacation
- healthcare
- retirement benefits
- student loan repayment
- tuition reimbursement
- six months of paid caregiver leave for new parents including fostering
- perks like Roadie Babies helping new parents care for their babies on work trips
- access to free live events through our exclusive employee ticketing program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
