Ancillary Receptionist

Medical Associates of NWAFayetteville, AR
Onsite

About The Position

Full-time receptionist for busy ancillary department located at Fayetteville Diagnostic Clinic handling orders for Lab, CT, Ultrasound, X-ray and Pulmonary Testing. Formal training indicated by experience working with the public; ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance; excellent communication skills; excellent telephone skills. Hours: Monday – Friday 7:30am – 4:00pm, occasionally 9:00am-5:30pm. No nights, weekends or holidays.

Requirements

  • High school diploma or GED
  • 7 to 11 months related experience and/or training
  • Experience working with the public
  • Ability to maintain composure when confronted with fast-paced and stressful situations
  • Pleasant attitude
  • Neat appearance
  • Excellent communication skills
  • Excellent telephone skills

Responsibilities

  • Greet patients in a friendly and professional manner; direct patients to proper ancillary area.
  • Manage all phases of the patient encounter
  • Verify patients accurately
  • Monitor lobby area and be ready to assist patients and/or visitors
  • Manage multiline telephone extension numbers; use phone and/or email to communicate with various departments

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • HSA or FSA options with medical insurance
  • Voluntary Aflac Accident and Critical Illness
  • Employer paid life, long-term & short-term disability benefits
  • 401(K) match and profit sharing
  • Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits)
  • 6 days paid holidays
  • Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!
  • One-On-One Training and Development
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