Analytics Program Manager (Adobe Experience Platform)

Navy Federal Credit Union•Vienna, VA

10h

About The Position

We are seeking an experienced Analytics Program Manager to lead enterprise digital analytics strategy and execution, driving measurable improvements in member satisfaction, product acquisition, and usage. This role supports the evolution of modern, privacy-compliant analytics capabilities, including planning and migration to Adobe Web SDK / Adobe Experience Platform for web and mobile data collection, and delivering actionable insights through existing and emerging analytics solutions (including future Customer Journey Analytics capabilities) to support informed business decisions and long-term growth.

Requirements

Experienced Analytics Program Manager
Experience with enterprise digital analytics strategy and execution
Experience driving measurable improvements in member satisfaction, product acquisition, and usage
Experience supporting the evolution of modern, privacy-compliant analytics capabilities
Experience with planning and migration to Adobe Web SDK / Adobe Experience Platform for web and mobile data collection
Experience delivering actionable insights through existing and emerging analytics solutions (including future Customer Journey Analytics capabilities)

Responsibilities

Lead enterprise digital analytics strategy and execution.
Drive measurable improvements in member satisfaction, product acquisition, and usage.
Support the evolution of modern, privacy-compliant analytics capabilities.
Plan and execute migration to Adobe Web SDK / Adobe Experience Platform for web and mobile data collection.
Deliver actionable insights through existing and emerging analytics solutions (including future Customer Journey Analytics capabilities) to support informed business decisions and long-term growth.