analytics manager, Global Coffee Operations

Starbucks Coffee Company•Seattle, WA

2d•Onsite

About The Position

As analytics manager for Global Coffee Operations, you will shape Global Coffee Operations through analytics that directly influence quality, cost and supply resiliency. By guiding business decisions for both global green coffee operations and coffee quality through data analysis, you will assess potential planning and logistical scenarios and quantify impact and return on investment. In this position, you will also partner with key cross-functional teams to ensure seamless integration of data-driven insights into operational strategies and initiatives as well as support project implementation.

Requirements

BA or BS with concentration in quantitative discipline (Planning, Engineering, Economics, or similar) or equivalent experience
Experience working in or supporting supply chain roles (e.g. planning, operations) – applied analytics leveraging data science or discipline – 6-8+ years
Data research, report management and knowledge of a supply chain function - 3 years
Quantitative and qualitative research, including modeling tools, and data analysis and interpretation – 3-5+ years
Project and/or program management experience – 3-5+ years
Ability to independently develop executive summaries and articulate technical information to non-technical audiences. Strong written verbal communication skills.
Ability to function independently in business or organizational environments, partnering with senior leaders and effectively delivering presentations
Highly skilled and experienced in MS Office applications (Excel, Word, PowerPoint)
Advanced skills in data visualization technology (Tableau and Power BI). Exposure and business-applicable experience in several Modeling & Machine Learning Techniques (regression, tree models, survival analysis, cluster analysis, forecasting, anomaly detection, association rules, etc.) and data ETL (Oracle, SQL). Big data processing techniques, preferred.
Passion for using data insights to deliver operational and quality goals.

Responsibilities

Lead end to end data driven initiatives for global green coffee operations and coffee quality in support of business decision-making processes and to drive strategic growth objectives
Develop predictive models and forecasting to anticipate future trends and outcomes, support long-term planning and resource allocation for global green coffee storage locations and drive medium to long term quality improvements.
Partner closely with cross-functional stakeholders (planning, transportation, traffic, and trading) to understand business requirements and develop analytics solutions that address key challenges and opportunities. Consult with stakeholders on the results of data analysis, translating technical findings into actionable recommendations, and strategic insights. Supports continuous improvement projects and insight operationalization.
Drive creation of business insights, visualizations, and recommendations; lead presentations. Generate reports and dashboards that enable real-time visibility to business. Publish monthly business metric reports for the green coffee operation network.
Utilize advanced data analysis techniques to extract actionable insights from complex datasets, enabling informed decision-making at all levels of the organization.
Collaborate with Starbucks technology on business requirement mapping and UAT.
Immerse with business partners to understand context and initiatives; serve as primary analytic resource in discussions to define and shape business questions.
Create and foster an environment that has a bias for innovation and action.
Challenge and inspire team members to achieve business results.
Conduct and ensure the completion of performance reviews.
Provide coaching, direction, and leadership support to team members in order to achieve partners, business, and customer results.
Oversee training and development of partners directly and indirectly managed and makes effective staffing decisions.

Benefits

medical
dental
vision
basic and supplemental life insurance
voluntary insurance benefits
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement