Analytics Lead - Mortgage Default & Loss Mitigation
About The Position
At U.S. Bank, we are committed to helping customers and businesses make smarter financial decisions while enabling meaningful growth across our organization. We are seeking an experienced Analytic Enabler Lead to support our Mortgage Default Analytics and Loss Mitigation within the Data Visualization & Production Reporting (DVPR) organization. This role serves as a strategic partner across business stakeholders, servicing operations, risk management, and analytics teams to drive data-informed decision-making across mortgage default servicing. The ideal candidate brings strong analytical leadership, deep mortgage servicing expertise, and the ability to enable scalable, enterprise analytics capabilities. The Analytic Enabler Lead will help shape and execute analytics strategies across core default servicing domains, including: Customer and portfolio performance (delinquency trends, portfolio risk), loss mitigation and foreclosure prevention (program design, workout effectiveness) along with Operational and regulatory performance (servicing execution, investor and regulatory reporting). This role requires working from one of the posted U.S. Bank locations three (3) or more days per week and does not support visa sponsorship.
Requirements
- Bachelor's degree, or equivalent work experience
- Eight or more years of data analysis experience with large data sets
Nice To Haves
- Experience in SQL/WebFOCUS or other BI tool for querying data and for data manipulation/transformation
- Experience in financial services, with thorough knowledge of HR systems or financial services products, customers, transactions and interaction data
- Strong analytic skills with the ability to extract, collect, organize, analyze and interpret results for insights
- Ability to data mine, analyze data, and present insights in a meaningful way
- Ability to develop and maintain strategic partnership with Senior Business unit management, business partners and project sponsors, as well as communicate effectively with business, and development teams, end users, and product owners
- Strong decision-making and problem-solving skills
- Strong organization and project management skills
- Effective interpersonal, verbal and written communication skills
Responsibilities
- Lead analytics enablement for Mortgage Default and Loss Mitigation, shaping scalable, insight-driven capabilities across servicing operations
- Mentor analysts and cross-functional partners on advanced analytics practices, self-service BI, and data literacy
- Serve as a strategic partner across servicing, compliance, risk, finance, and technology to prioritize high-impact analytics use cases
- Translate business needs into data products, leveraging tools such as Power BI, Databricks, SQL, Python, and Azure-based data platforms
- Design and drive adoption of KPIs, OKRs, dashboards, and performance frameworks (e.g., balanced scorecards, leading/lagging indicators)
- Establish and enforce data governance, lineage, and quality controls aligned to enterprise data management standards
- Deliver portfolio insights using core mortgage analytics concepts, including delinquency curves, roll rates, cure rates, modification performance, liquidation timelines, and severity analysis
- Partner with data engineering and BI teams to modernize data pipelines and enable scalable access through data lakes, semantic models, and automated reporting workflows
- Develop executive-level reporting and storytelling that translates complex analysis into clear, actionable decisions
- Identify operational inefficiencies using root cause analysis, process mining, and variance analysis, and recommend data-driven improvements
- Ensure analytics and reporting align with regulatory, investor (FNMA/FHLMC/Ginnie Mae), and internal governance frameworks
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
