Analytics Engineer, Payments

Felix Technologies, Inc. • New York, NY

7d • Hybrid

About The Position

At Félix, we are building the future of remittances through a seamless, AI-powered WhatsApp experience. We’re looking for a Disbursement Analyst who is obsessed with making our money transfer experience "insanely great." You won’t just be pulling data; you will be the guardian of our disbursement efficiency. You will work closely with Disbursements, Operations, and Product Managers to ensure our transactions are fast, cost-effective, and flawless. We need a "natural investigator" who can dive into a dataset to understand why a transaction was held up or where a routing defect occurred, turning those findings into a better, more reliable product for millions of Latino immigrants.

Requirements

• Experience: 5+ years of experience as a Data Analyst, Financial Analyst, or Operations Analyst, Required 3+ years of experience in Fintech, Cross-Border Payments, or Remittances.
• Domain Expertise: Proven 2-3+ years of experience measuring payment rails, transaction routing KPIs. You should be comfortable discussing success rates, cost analysis, and the tradeoffs between transaction speed and operational cost.
• Technical Core: Strong SQL skills (you’ll live in BigQuery / DBT / Firestore) and experience with BI tools like Omni / Tableau / PowerBI / Looker or similar. DBT is a must.
• The "Felix" Vibe: A startup mindset—you are proactive, you have a bias towards action, and you don’t wait for permission to fix something that’s broken.
• Communication: Ability to explain to a non-technical stakeholder why a 1% drop in success rates matters for our users and its impact on other KPIs like NPS and Retention.
• Language: Advanced English. Spanish or Portuguese is a plus!

Nice To Haves

• GCP Ecosystem: Familiarity with BigQuery, Vertex AI, or Cloud Storage.
• Python Mastery: Experience using Python for data manipulation (Pandas/NumPy) to model complex routing scenarios.
• Start-up DNA: Previous experience in high-growth fintechs, payments, or cross-border money movement companies.
• Curiosity: A genuine interest in how global payment

Responsibilities

• Experience: 5+ years of experience as a Data Analyst, Financial Analyst, or Operations Analyst, Required 3+ years of experience in Fintech, Cross-Border Payments, or Remittances.
• Domain Expertise: Proven 2-3+ years of experience measuring payment rails, transaction routing KPIs. You should be comfortable discussing success rates, cost analysis, and the tradeoffs between transaction speed and operational cost.
• Technical Core: Strong SQL skills (you’ll live in BigQuery / DBT / Firestore) and experience with BI tools like Omni / Tableau / PowerBI / Looker or similar. DBT is a must.
• The "Felix" Vibe: A startup mindset—you are proactive, you have a bias towards action, and you don’t wait for permission to fix something that’s broken.
• Communication: Ability to explain to a non-technical stakeholder why a 1% drop in success rates matters for our users and its impact on other KPIs like NPS and Retention.
• Language: Advanced English. Spanish or Portuguese is a plus!

Benefits

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Health, dental, and vision plans
• Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
• Continuous learning opportunities
• Unlimited PTO
• Paid parental leave
• Empowering opportunities for growth in a dynamic entrepreneurial environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed