Analytics Coordinator

CoxHealth•Springfield, MO

6d•Onsite

About The Position

This Coordinator plays a pivotal role within Patient Access Services (PAS), providing operational data analysis and project coordination support to PAS leadership. This role requires a strategic and detail-oriented professional who excels in data interpretation, organization, and clear communication. This position is responsible for compiling and analyzing key operational data — including productivity, registration volumes, and workqueue volumes within Epic — to assist with leadership decision-making. The Coordinator also serves in a project coordination capacity for PAS initiatives, including attending meetings, tracking action items, and driving follow-up activities to completion. The Coordinator will assist the Assistant Director of QA and the Patient Access Services leadership team by maintaining accurate, timely reporting and ensuring PAS initiatives stay on track, while identifying trends and opportunities within operational and denial data that inform future-state improvements.

Requirements

High school diploma or equivalent
2-3 years related experience
Strong analytical and data interpretation skills
Proficient in all Microsoft programs; high-level proficiency in Excel (pivot tables, formulas, reporting)
Ability to synthesize data into clear, actionable summaries for leadership
Strong project coordination skills — able to track action items, deadlines, and follow-up across multiple initiatives
Excellent time management, organization, prioritization and planning skills
Ability to manage multiple projects simultaneously
Ability to write effective documentation for processes and procedures
Ability to communicate effectively in person and in writing with all levels of leadership and front-line staff
Flexibility to adapt to changing business needs
Ability to work collaboratively across departments

Nice To Haves

Previous healthcare revenue cycle management experience
Industry certification such as CRCR, CHAA, or other relevant certification

Responsibilities

Compile and analyze key operational data, including productivity, registration volumes, and workqueue volumes within Epic.
Serve in a project coordination capacity for PAS initiatives, including attending meetings, tracking action items, and driving follow-up activities to completion.
Assist the Assistant Director of QA and the Patient Access Services leadership team by maintaining accurate, timely reporting.
Ensure PAS initiatives stay on track.
Identify trends and opportunities within operational and denial data that inform future-state improvements.
Make routine decisions in accordance with departmental policies and procedures.
Research and interpret regulatory/payer requirements related to denials, and translate impact to team workflows.
Communicate effectively in person and in writing with all levels of leadership and front-line staff.
Adapt to changing business needs.
Work collaboratively across departments.