Haulaway Operations Team - Analyst

Glovis•Irvine, CA

8d•Onsite

About The Position

Employee supports all functions of the Vehicle Logistics department, with an emphasis on trucking operations out of railheads. Employee is responsible for overseeing and coordinating all vehicles shipped to and out of rail facilities, ensuring cars are delivered in an expeditious manner as well as damage free. This position will work with our rail and trucking vendors daily and guarantee all EDI data transmissions are received timely and accurate. They will work to resolve all vendor and customer issues related to claims and track claims data trends, providing valuable analysis to help improve our ITR/Claims process.

Requirements

Must possess great communication, planning, organizational, time management, and critical thinking skills
Interpersonal skills to effectively communicate with different departments along with current and future customers
Ability to logically and systematically work through problems
Proficient with Microsoft Office (Excel, Word, Outlook, Power Point), web navigation, file management, and general PC system required
Must be able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
HS Diploma/G.E.D.
0 - 3 years of direct experience in Logistics, Claims, Transportation

Responsibilities

Monitor the daily dwell time of vehicles at the railheads, with a strong emphasis on ensuring vehicles are shipped out within two business days after unloading.
Request shipment reports and ETAs from trucking vendors to report to our customers.
Communicate with the trucking vendors on any potential dealer and customer requested holds. Will be the liaison between the customers, dealers, and transportation vendors. They will make certain all parties involved are well-informed and up to date with any new information.
Communicate with the customers and transportation partners on any potential Force Majeure related events.
Monitor inbound railcars into rail ramps to ensure trucking vendors have sufficient capacity to manage the incoming volume. Take any necessary actions at port level to halt further shipments when needed and re-direct these rail units to truck direct.
Provide trucking vendors with all necessary information they require to ensure timely shipment of vehicles. This includes but is not limited to rail pipeline reports, on ground inventory reports, future allocation forecasts, and Dealer STI/Weekend delivery lists.
Liase with Hyundai, Genesis, and Kia Sales Regions and our transportation partners to ensure organizational success.
Track Delivery Record Status of vehicles shipping from rail ramps to ensure vehicles are physically delivered and electronic records are submitted in timely manner.
Other duties as assigned