Analyst

Urban Science•Franklin, TN

2d•Hybrid

About The Position

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW: This position will provide operational support for an industry-leading sales analysis solution that enables quick and easy analysis of geography and segment KPIs against competitors for a major automotive manufacturer. This role supports the delivery of client services and use of technical skills to maintain software and database systems and create regular reporting deliverables. Additionally, it requires providing analysis and reporting on key metrics for the platform's stakeholders. The position emphasizes technical and client-handling skills to carry out high-quality projects and tasks with precision and timeliness. The most commonly used technical tools in this position include SQL, Python, advanced excel, and proprietary software. URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. At Urban Science, workplace flexibility has evolved significantly. The needs of each team, role, and individual employee can vary greatly. Leaders collaborate with their teams to find an optimal balance between in-person and remote work, taking into account the business needs, client requirements, cross-functional projects, personal work styles, and preferences. This role has current Hybrid Workplace flexibility local to our Franklin, TN office location. Candidates must be available and willing to work in-person two days per week (Wednesday and Thursday). Initial training may require additional in-person training for hands-on learning experiences.

Requirements

Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others
Requires the ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure
Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
Requires the ability to behave in a trustworthy & transparent manner
Requires the ability to work cooperatively with others and be part of a team
Requires the ability to keep emotions under control and to restrain from negative actions or behaviors
Requires knowledge of basic descriptive statistics and ability to execute simple statistical analyses, create scatter plots, bar charts and histograms; requires ability to apply the right mathematical methods or formulas to solve a problem
Requires demonstrated knowledge of MS Excel for charting and graphing of data, writing formulas, utilizing functions, and filtering, sorting and formatting of data; intermediate knowledge of MS Word, PowerPoint, and Access is preferred
University degree required; technical degrees are strongly preferred (i.e., engineering, applied math, statistics, applied science, information systems, operations research, etc.) from an accredited college or university, or equivalent foreign institution. Non-technical degrees will be considered if candidate possesses appropriate level of analytical and technical knowledge required for the role

Nice To Haves

Working knowledge of relational database concepts, which require gathering and manipulating data manually is preferred
knowledge and experience with SQL is preferred
Progress towards: Apprentice level certification for one practice area
Urban Science Ambassador
Statistics 1 & Basic Statistics Assessment (or external equivalent)
Intro to Operations Research (or external equivalent)

Responsibilities

Plans, organizes, develops and delivers client-requested reports, deliverables and projects on time, adhering to client requested specifications.
Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high quality data.
Accurately performs application coding and testing functions associated with the development of custom client software.
Tracks, processes, analyzes and verifies data in order to improve accuracy and quality.
Use technical skills to accurately monitor, update and maintain Urban Science internal software systems.
Adheres to quality control standards for Urban Science and client organizations.
Coordinates with individuals or teams to complete analyses, tasks and projects on time and with high quality.
Effectively responds to client inquiries/requests in a timely manner to help improve client satisfaction.
Proactively communicates with management to provide updates and report issues in a timely manner.
Actively works with manager to understand and implement solutions to improve NPS (client satisfaction).
Actively supports and participates in required Urban Science training programs to achieve targeted development objectives.
Works with manager in completing own annual goal setting and performance review in a timely manner.
Works with manager to prioritize other duties as assigned.