Analyst Workforce Management Systems

Tyson Foods•Springdale, AR

1d•Onsite

About The Position

The primary purpose of this position is to deliver technical and analytical support of the Workforce Management systems to ensure our team members are paid accurately and timely each week. This position is expected to configure time rules and attendance policies, analyze time results, provide first level support, and report any system issues. This position is responsible for specializing in pay policies and business procedures to ensure time calculations are accurate based on location pay practices. This position will provide training and assign security access which will include maintaining up to date training materials and auditing security roles for compliance. This position will provide data for legal requests in current and legacy systems. This position is required to maintain confidentiality. Time allocation for this position is targeted to be project delivery 65% and support 35%. The work is inclusive of defining user requirements, establishing technical specifications, while enhancing productivity, quality, and customer service standards. The position will play a significant part in driving efficiency and consistency across support functions. Further responsibilities will include maintaining professional and technical knowledge while delivering results to the customer. Specific Responsibilities Include: Support of TMs time capture systems at location level to include SAP Time, Kronos, and Fresh Meats Mainframe. Testing and configuration of pay rules. This position will be critical in understanding pay rules, system requirements, policies, and Collective Bargaining Agreements (CBA). Maintain awareness of best practices including processes, technology and identifying opportunities for improvement of existing functionality.

Requirements

Bachelor's degree or equivalent combination of education and experience.
3+ years relevant experience or equivalent.
Working knowledge of Microsoft Office tools with special emphasis given to Excel.
Good written and verbal communication skills.
Direct one-on-one communications with TEAM Members, all levels of Management and outside vendors will be required.

Nice To Haves

Experience with database query/reporting tools.
Working knowledge of Service Now, SAP/HR, Workday and/or UKG-Pro.
Knowledge of payroll laws, FLSA, DOL, time collection, and payroll processing.
Ability to comprehend/interpret union contracts.
Experience in UKG-Pro configuration.
Previous time and attendance experience.
Analytical skills desired to enable root causes analysis for the resolution of configuration and data issues.

Responsibilities

Deliver technical and analytical support of Workforce Management systems.
Configure time rules and attendance policies.
Analyze time results.
Provide first level support and report system issues.
Specialize in pay policies and business procedures to ensure accurate time calculations.
Provide training and assign security access.
Maintain up-to-date training materials and audit security roles for compliance.
Provide data for legal requests in current and legacy systems.
Maintain confidentiality.
Define user requirements and establish technical specifications.
Enhance productivity, quality, and customer service standards.
Drive efficiency and consistency across support functions.
Maintain professional and technical knowledge.
Support TMs time capture systems (SAP Time, Kronos, Fresh Meats Mainframe).
Test and configure pay rules.
Understand pay rules, system requirements, policies, and Collective Bargaining Agreements (CBA).
Maintain awareness of best practices and identify opportunities for improvement.