Analyst, US Client Services

Ares Management Corporation•New York, NY

5d•$65,000 - $75,000•Onsite

About The Position

Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of March 31, 2026, Ares Management's global platform had approximately $644 billion of assets under management(1) with more than 4,400 employees operating across North America, South America, Europe, Asia Pacific and the Middle East. For more information, please visit www.aresmgmt.com. About Ares Wealth Management Solutions (AWMS) Ares Wealth Management Solutions (AWMS) oversees the product development, distribution, marketing and client management activities of investment offerings for the global wealth management channel. With a team of more than 150 professionals and backed by the power and scale of the Ares platform, AWMS represents one of the most resourced wealth distribution and client service teams in the alternatives industry. AWMS’ mission is to provide advisors and their clients access to innovative, solutions-oriented investment opportunities, across the Ares platform of industry leading credit, private equity, real estate, infrastructure and secondaries strategies. Through our range of institutional and retail structures, coupled with excellent client service and educational resources, we help investors diversify their portfolios with private market solutions that can deliver consistent, long-term growth

Requirements

2+ years of customer service experience required; phone support experience preferred.
Proven ability and strong desire to work in a fast-paced, entrepreneurial environment required.
Ability to learn and utilize service provider technology systems required.
Effective communication skills required, including ability to interact with external financial advisor clients and investors.
Highly organized, with a conscientious approach to work and dependability required.
Proficient in the Microsoft Office suite.
Role is a non-FINRA licensed position.

Nice To Haves

Investment management operations, transfer agent, accounting and/or fund administration work experience is beneficial.

Responsibilities

Provide high-quality shareholder servicing to our existing stockholder and financial advisor base including but not limited to answering inbound phone and written inquiries, researching, and resolving shareholder related matters and making outbound calls as needed
Provide pre-sale shareholder operational support
Assist in the execution of timely and accurate processing of shareholder transactions including distribution payments, redemptions, statements, and tax reporting
Assist in the coordination of proxy voting procedures
Ensure timely and accurate communication with affiliated wholesaling broker-dealer
On an as needed basis, assist with the private equity firm’s broader operations functions