Analyst, Treasury Operations
About The Position
At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top! #1 Fastest Growing Company in Canada for 2024 by Globe & Mail Top-ranked mobile apps and credit cards Team of 500+ people 1M+ customers 10K+ retail partners What you'll be doing Support the Treasury Operations function at Neo, with a focus on deposits and lending partner management. Execute daily reconciliation of complex account balances, transaction volumes, and related payment rails, accounting for in-flight payments, reversals, time zones, disputes, and other complications. Manage incidents and impact assessments, including investigation, mitigation, recovery, and reporting/escalation to internal teams and external parties when necessary. Perform daily monitoring and management of borrowing requirements, lending facility concentration, eligibility limits, and related migration activities. Support Snowflake enabled processes and relevant partner banking platforms used for cash management controls and facility management. Drive process improvements and contribute to automation/AI initiatives aimed at enhancing operational efficiency and scalability. Collaborate closely with Data, Product, and Banking teams to ensure alignment on reconciliation and facility management processes. Maintain accurate and up-to-date documentation of reconciliation procedures, incident resolutions, and facility management processes. Assist in preparing and organizing audit documentation and support audit inquiries related to treasury operations.
Requirements
- You possess a minimum 2-3 years of experience in a Treasury Operations, Cash Management or Treasury function.
- You understand the impact of payment processes on the experience of Neo’s customers.
- You have significant attention to detail and practical experience with SQL.
- You’re a strong problem solver with risk management skills.
- You take ownership over your work, and you have a passion for building a world class treasury operations process.
Responsibilities
- Support the Treasury Operations function at Neo, with a focus on deposits and lending partner management.
- Execute daily reconciliation of complex account balances, transaction volumes, and related payment rails, accounting for in-flight payments, reversals, time zones, disputes, and other complications.
- Manage incidents and impact assessments, including investigation, mitigation, recovery, and reporting/escalation to internal teams and external parties when necessary.
- Perform daily monitoring and management of borrowing requirements, lending facility concentration, eligibility limits, and related migration activities.
- Support Snowflake enabled processes and relevant partner banking platforms used for cash management controls and facility management.
- Drive process improvements and contribute to automation/AI initiatives aimed at enhancing operational efficiency and scalability.
- Collaborate closely with Data, Product, and Banking teams to ensure alignment on reconciliation and facility management processes.
- Maintain accurate and up-to-date documentation of reconciliation procedures, incident resolutions, and facility management processes.
- Assist in preparing and organizing audit documentation and support audit inquiries related to treasury operations.
Benefits
- All team members have a stake in Neo’s success and earn meaningful equity through stock options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
