Analyst, Transportation

Vantive•Mississauga, ON

3d•CA$68,000 - CA$85,000•Hybrid

About The Position

In this role, you will support leaders, subject matter authorities, and project managers from across the organization on critical initiatives assuring successful execution of the operational business strategy of the team. You will work on high-priority strategic initiatives in alignment with the business strategy and long-term goals by providing fact-based data analysis and innovative analytic solutions to support decision making, new initiatives and process improvement recommendations. This will include crafting, augmenting, or modifying complex metrics to identify means of tracking data quality, completeness, and trends and will also be responsible for Supply Chain Network design and modeling.

Requirements

Bachelor's degree in Business, Operations, or related field
Minimum of 1 year of transportation/supply chain analytics experience required
Excellent written, oral communication and presentation skills
Excellent problem solving and analytical skills.
Intermediate to expert level of MS Excel
Strong computer skills, Microsoft Office
Detail oriented, analytical and inquisitive
Strong organizational skills, demonstrated sense of urgency and ability to multi-task and prioritize
Excellent communication and collaboration abilities, especially with 3PL partners
Ability to operate in complex, fast paced environment with interdependencies spanning multiple work streams, teams, business divisions, time zones, culture and languages
Resourceful, able to find creative solutions to challenges. Identifies and resolves complex problems
Team player mentality with the capacity to lead and contribute to cross-function initiatives.
Must be able to work independently with minimal supervision and can work with an appreciable amount of latitude
Good planning and project management skills
Must be able to effectively interact and communicate with all levels of management and employees within the company.

Nice To Haves

Lean/six sigma training and certification
2+ years of experience in transportation, healthcare services and/or specialty pharmacy service
Bilingual - Fluent in French and English
Knowledge of SQL, Python, ETL tools and expertise in analytics tools such as Tableau Desktop and Server, Power BI
Good understanding of ERP systems, TMS, WMS, Snowflake
Basic understanding of data import, manipulation and file/report development

Responsibilities

Manage general inbox requests from customer care and/or commercial team
Oversee shipment scheduling, routing, and carrier assignments handled by 3PL partners
Validate that all routes align with predetermined lane strategies and service expectations
Coordinate urgent or special shipments, ensuring clear communication between the 3PL, warehouse, and internal teams
Communicate route changes or disruptions to internal stakeholders
Maintain JDE tables to ensure order flow systematically
Review and manage all hypercare accounts
Partner with 3PL to ensure routing accuracy with regular and off-schedule deliveries
Monitors SLA adherence (on‑time arrival, first‑attempt success, appointment confirmation rates, white‑glove handling, POD accuracy).
First point of contact for first level escalations (missed appointments, damage, no‑shows, patient escalations); drive root‑cause analysis and corrective action plans.
Supports field in problem solving and analysis to drive continuous improvements
Assists in the development of policies and procedures
Supports training and daily activities for department needs
Develop and maintain key performance indicators (KPIs) and metrics to measure and improve SC performance
Partners with 3PLs to implement continuous improvement projects aimed at cost reduction, service enhancements, and route optimization
Create and update dashboards to support visualization and analysis of supply chain optimization outputs
Build and validate network models, optimize scenarios, and assist in analysis of output to answer complex supply chain questions
Conduct ad-hoc analysis to address specific SC challenges
Other duties as assigned.