Analyst, Trade Management - Food Service

Lactalis LUSYBedford, NH
Onsite

About The Position

The Food Service Trade Management Analyst will be responsible for processing and resolving trade claims, deductions, and accounts receivable issues for assigned food service customers, distributors, and operator accounts. This role partners closely with Sales, Food Service account teams, brokers, Customer Service, Supply Chain, and Finance to ensure accurate pricing, contract compliance, deduction validation, accrual support, and timely collection of invalid claims. The role will leverage strong knowledge of accounts receivable, trade spend management, customer contracts, pricing programs, and deduction resolution within the food service channel.

Requirements

  • 3+ years accounts receivable, trade management and/or collection, contract compliance experience is required.
  • Advanced Excel is required.
  • Prior Food Service Accounts Receivable and collection experience required.

Nice To Haves

  • Bachelor's degree is preferred.
  • Majors in Business, Finance or related field is preferred.
  • Experience supporting food service, distribution, hospitality, restaurant, or broader food and beverage channels preferred.
  • Experience with distributor billbacks, deviated pricing, rebates, promotional claims, or food service customer agreements preferred.
  • Prior experience with Trade Management concepts and policies preferred.
  • SAP and Trade system experience is preferred.
  • Knowledge of GoSimple is a plus.

Responsibilities

  • Contribute to business improvement by educating and partnering with the sales team to help manage their financial requirements.
  • Add value to our customers by providing a direct interface for all trade management and accounts receivable questions, issues, and problem resolution.
  • Ensure internal control and financial integrity over the trade management process by validating transactions are recorded consistently with internal policies and accounting rules.
  • Investigate and resolve invoice, pricing, and deduction issues by coordinating with Sales, Customer Service, Pricing, and Supply Chain.
  • Collect customer invalid deductions.
  • Establish cross-functional relationships to respond to the needs of the business: resolution of customer issues, improved management of trade spending, improved collections.
  • Partner with Food Service Sales and broker teams to support customer-specific pricing, deviated pricing agreements, rebates, and promotional programs.
  • Process accurate and timely application of cash receipts in accordance with established guidelines.
  • Run Open Aging to review/resolve/track open short-pays and deductions for assigned group of customer accounts
  • Support contract and program compliance for food service operators, chain accounts, distributors, and group purchasing organizations (GPOs), where applicable.
  • Validate / Invalidate Customer Deductions, ensuring accuracy of promotion contracts and promotion claims as a result of clearing Valids and identifying Invalids for Collection/Repay.
  • Manage transactions in third Party Deduction Management System to ensure timely and accurate deduction clearing
  • Process Payables weekly against Trade Deals in deduction management system and email remits to customers.
  • Perform AD Hoc duties as assigned.

Benefits

  • Comprehensive Total Rewards Program
  • Variety of affordable benefits and coverage options
  • Support insurance costs significantly
  • Contribute generously to retirement plans
  • Paid Time Off from day one
  • Training and development opportunities
  • Education Reimbursement
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