Analyst Technology Portfolio Management

JetBlue Airways Corporation•New York, DC

2d•$62,000 - $101,000•Hybrid

About The Position

The Analyst, Technology Portfolio Management supports the efficient execution and optimization of the Technology organization’s processes, tools, and governance. The Analyst plays a key role in ensuring the alignment of portfolio management standards and best practices across teams while maintaining flexibility to adapt to changing business needs. The ideal candidate is detail-oriented, proactive, and capable of fostering collaborative relationships across the organization. This role involves managing business tools, supporting process adherence, and driving operational improvements to enable effective project and portfolio management.

Requirements

Bachelor’s degree in a related discipline or related subject; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
One (1) year of experience analyzing large data sets
Knowledge of SharePoint, Outlook, MS Project, Microsoft Office tools
Ability to multitask and prioritize assignments
Effectiveness working diplomatically across teams with varying objectives
Available for occasional overnight travel (up to 10%)
Ability to handle confidential information with professionalism and diplomacy
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Nice To Haves

Experience with Project and Portfolio Management tools a plus
Project Management Professional (PMP) Certification, Scrum Certification
Strong research, analytical, problem-solving and decision-making capabilities

Responsibilities

Assist in managing and analyzing data to ensure accuracy and relevance in project and portfolio reporting.
Develop and maintain dashboards and reports to provide actionable insights for stakeholders.
Support the development, standardization, and documentation of portfolio management processes and workflows.
Ensure adherence to project standards and governance practices, recommending improvements as needed.
Manage the operation and administration of Technology Business Tools, including user setup, troubleshooting, and data architecture.
Collaborate with partners and vendors to ensure tools are configured and optimized to meet business needs.
Support the implementation of updates, integrations, and enhancements to tools and platforms.
Coordinate Proof of Concepts (PoCs) for both Technology and non-Technology teams, ensuring alignment with strategic goals and objectives.
Evaluate outcomes and provide recommendations for scaling or improving solutions.
Educate Technology team members on tool functionality, standardized processes, and change management practices.
Develop and deliver training materials to onboard resources and ensure effective tool utilization.
Maintain strong working relationships with Project and Portfolio Managers to ensure consistent application of standards, processes, and tools.
Act as a trusted partner and resource for resolving issues and identifying opportunities for improvement.
Assist in onboarding new team members, ensuring they are equipped to use tools and processes effectively.
Evaluate onboarding effectiveness and make recommendations for continuous improvement.
Identify opportunities to streamline workflows, enhance tool functionality, and improve overall process efficiency.
Monitor industry trends and best practices to keep the team aligned with current portfolio management methodologies.
Perform other duties as assigned.