Analyst Team Lead
About The Position
DataEQ is seeking a senior insights analyst to fulfill a team lead position. The ideal candidate will be a strong analyst capable of handling in-depth, ad hoc, and advanced reports, critically engaging with briefs and data, and confidently asking questions and making suggestions. This role also involves being part of the management team, collaborating to drive processes, advance methodology, and guide team advancement and morale. The individual needs to be a self-starter but also a collaborative team player. The analyst will provide clients with insights to inform strategic and operational interventions for various business use cases, including customer experience and governance, across diverse industries such as financial services, telecommunications, and retail. Using DataEQ’s proprietary platform, the analyst will compile reports based on quantitative and qualitative analysis of social media data. Analysts work closely with account directors and directly with clients to develop research briefs and present findings. Internally, analysts consult on various business projects and client solutions with a methodological eye. Analysts are skilled at connecting quantitative and qualitative consumer, competitor, and market data, and are adept at contextualizing and communicating insights both verbally and visually. The environment is fast-paced and deadline-driven, requiring effective time management to balance thinking and execution, and a willingness to learn.
Requirements
- A bachelor’s degree in a relevant field, including Social Sciences, Economics, Marketing, or Arts.
- Excellent English skills, both spoken and written.
- Excellent verbal and written communication skills.
- Strong understanding of social research methods, including probability distributions, causation, variance, sampling, and social statistics.
- A strong track record of working under pressure to meet deadlines.
- Attention to detail and the ability to identify and communicate trends.
- An understanding and interest in data visualization and storytelling.
- Curiosity and drive to understand and explain real-world phenomena and trends.
- The ability to present to senior-level stakeholders.
- Experience in managing people.
Nice To Haves
- Previous experience writing reports for corporations is an advantage.
- Previous experience in a corporate or related field is highly advantageous, but not required.
Responsibilities
- Analyze, segment, visualize, and interpret social data into monthly, weekly, quarterly, and annual reports, typically in PowerPoint format, using proprietary software.
- Create compelling data stories, leveraging core products to deliver informative, actionable insights.
- Utilize AI in a responsible and supportive manner to overcome bottlenecks, extract accurate insights, and ensure well-polished reports.
- Present report findings to clients.
- Develop unique ways to report on data.
- Provide methodological input on reports, offering insights into improving existing measures.
- Partner with internal DataEQ stakeholders to drive wider business objectives.
Benefits
- Generous annual leave
- Market related remuneration packages (including generous commission structures for our client-facing team members)
- Regular company status meetings
- Sabbatical benefit after 5 years of continuous service
- Access to paid optional co-working space
- Meeting-free days
- A solid work from home setup, which includes a contribution towards your wifi expenses
- Optional Medical Aid
- Compulsory Pension and Group Life
- Personal development budget
- Regular team socials
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What This Job Offers
Job Type
Full-time
Career Level
Senior
