Analyst - Supply Chain Logistics

GlovisBelleville, MI
Onsite

About The Position

The Analyst, Supply Chain Logistics position oversees the third-party logistics (3PL) operations for MOBIS North America (MNA). The primary responsibilities of this role include 3PL operations and customer relations for the inland operations department. This role operates on a 2nd Shift with hours from Monday-Friday 4:00pm-1:00am EST. The compensation for this position is $50,000-$58,000/Year, with a compensation study to be conducted upon selection of the candidate.

Requirements

  • High School Diploma
  • 0-2 years of experience
  • Experience in Logistics, SCM, Transportation
  • Strong verbal and written communication skills
  • Knowledge of general office practices and procedures, including filing systems, scheduling, and maintaining office supplies
  • MS Office Skills
  • Strong analytical and problem-solving skills
  • Ability to review documents, forms, and correspondence for accuracy and consistency
  • Ability to meet deadlines and assess priorities
  • Knowledge of customer service protocols and best practices for effective communication with both internal and external clients

Nice To Haves

  • Bachelor's Degree
  • 2-5 years of experience
  • Experience in Logistics, SCM, Transportation

Responsibilities

  • Work directly with carriers to track and trace driver dispatch, in-time truck arrival at supplier location, and on-time truck departure from supplier location.
  • Monitor and follow up with dispatched trucks.
  • Handle correspondence between MNA team for all transportation related issues.
  • Ensure all shipment data is updated in Glovis Transportation Management System (GTMS).
  • Adhere to the Glovis emergency escalation protocol in the event of an emergency.
  • Manage all critical shipments through MNA group text & e-mail.
  • Appropriately escalate incident reports related to damage claims or delay issues.
  • Initiate claim process and follow through to resolution of the claim.
  • Support all MNA operation procedures for customer and carrier.
  • Follow up on pending issues.
  • During shipment running, verify all necessary charges in GTMS for AR & AP both.
  • For extra charges, collect necessary evidences and get MNA written approval or proper communication evidence.
  • Once completely finish each shipment activity, cross checking POD and process AR & AP verification process with GTMS in a timely matter.
  • Coordinate BID process for extra load and regular carrier drop orders.
  • Collect carrier offer and make sheet in a timely manner.
  • Finalize BID and dispatch truck according to protocol.

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Health Care & Dependent Care Flexible Spending Accounts (FSA)
  • Basic Life and AD&D as well as Short and Long Term Disability
  • Paid Vacation, Holidays, and Sick leave
  • Hospital and Critical Illness Insurance
  • Wellness Program and Gym Reimbursement
  • 401(k) with Generous Matching
  • Referral Bonuses
  • Auto Allowance
  • Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
  • Discretionary Bonuses
  • Tuition Reimbursement
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