Analyst, Supply Chain Excellence

Independent Purchasing Cooperative•Pinecrest, FL

7d•Onsite

About The Position

At Independent Purchasing Cooperative (IPC), we are more than just a supply chain services provider—we're the strategic sourcing partner behind one of the world’s most recognized brands: Subway®. As a member-owned organization, we are driven by our commitment to serve the franchisees who own and operate Subway® restaurants across North America, Canada, Puerto Rico, and the U.S. Virgin Islands. Headquartered in Miami, FL, we were founded in 1996 with a mission to help franchisees be more profitable and competitive by delivering exceptional value through supply chain solutions, contract negotiation, technology initiatives, and industry expertise. At IPC, you'll find a supportive and inclusive environment that fosters personal growth, professional development, and a healthy work-life balance. Whether you're a seasoned supply chain professional or just beginning your career journey, IPC offers opportunities to make a meaningful impact! IPC is seeking a highly motivated Supply Chain Excellence Analyst to be responsible for supporting the Supply Chain Center of Excellence (COE) by monitoring supplier and distributor performance, analyzing trends, coordinating issue resolution, and supporting consistent execution of supply chain processes. Supports member/franchisee alignment through consistent supply chain execution. Working across the supply chain and with external business partners, this role promotes operational effectiveness, accountability, standardization, and continuous improvement. This analyst uses data and business information to identify performance gaps, monitor key performance indicators, support root-cause analysis, and provide reporting that enables data-driven decisions. This entry-level role is suited for an analytical, detail-oriented, and collaborative early-career professional interested in developing broad supply chain expertise.

Requirements

Data literacy including strong analytical and problem-solving skills with excellent attention to detail, including root cause analysis; asks clarifying questions; recommends actionable solutions.
Leverage AI-enabled tools to identify performance patterns and support decision making.
Strong interpersonal and relationship-building skills with supplier, distributor, and internal business partners.
Effective written and verbal communication through email, phone, and virtual or in-person meetings.
Ability to navigate challenging conversations, drive follow-up, and promote accountability while maintaining positive relationships.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office, reporting tools, and AI-enabled productivity tools.
Ability to quickly learn business processes, is a self-starter, systems, and technologies and adapt to changing priorities.
Bachelor’s degree in supply chain management, business administration, analytics, industrial engineering, operations management, or a related field.
0–2 years of related experience; internships, co-ops, academic projects, or relevant coursework may be considered.
Foundational knowledge of supply chain operations, business processes, data analysis, or performance reporting.
Proficiency in Microsoft Office, reporting tools, and AI-enabled productivity tools.

Nice To Haves

Foodservice, distribution, or related supply chain experience is a plus but not required

Responsibilities

Monitor supplier and distributor performance, identify trends and exceptions, and track issues through timely resolution.
Analyze operational data and prepare reports and summaries that provide visibility to supplier and distributor performance and key metrics. Leverage AI-enabled analytics and exception-management tools to identify performance patterns and support decision making.
Investigate operational issues, coordinate follow-up, and ensure open items are documented, tracked, and resolved.
Identify recurring issues, evaluate contributing factors, and recommend solutions to improve execution and prevent recurrence.
Monitor established supplier and distributor KPIs and service expectations and escalate performance gaps as appropriate.
Support adherence to established supply chain processes, procedures, controls, and reporting standards.
Support the development and maintenance of standardized processes, procedures, tools, templates, and COE resources.
Build collaborative relationships with supplier and distributor partners to support accountability and issue resolution.
Serve as liaison between the COE and supply chain teams, suppliers, and distributors; communicate findings, escalations, and improvement recommendations; facilitate issue resolution and alignment on process changes.
Identify opportunities to improve processes, strengthen controls, increase efficiency, and enhance operational effectiveness.
Support COE initiatives related to governance, standardization, operational effectiveness, performance management, and continuous improvement.
Work collaboratively across the supply chain to support shared objectives and consistent execution of COE priorities to build operational knowledge and career readiness.