Analyst, Supply Chain Data and Applications

Independent Purchasing Cooperative•Pinecrest, FL

1d•Onsite

About The Position

The Supply Chain Data and Applications Analyst analyzes, supports, and improves supply chain data, integrations, and business applications. The role investigates complex issues and root causes; defines requirements; performs testing and data validation; coordinates with partners; and provides functional application support across Master Data & Data Governance, Restaurant Applications, and Supply Chain Data & Integrations. The Analyst serves as a functional subject-matter resource, recommends solutions, guides the Specialist, and provides continuity for the Sr. Manager when needed. The position works with data quality and governance platforms, restaurant applications, supplier and distribution-center data feeds, and related integrations. It translates business needs into functional requirements and acceptance criteria, partners with technical, vendor, and business teams on solutions, and leads approved improvements to data quality, application reliability, and operational efficiency. This is a full-time position with standard office hours Monday through Friday, 8:30 AM to 5:00 PM EST. Additional hours, including weekends, may be required. The role operates in a professional office environment and routinely uses standard office equipment. Occasional local travel within driving distance and overnight domestic travel may be required; international travel is not required.

Requirements

Bachelor’s degree in Supply Chain Management, Business Analytics, Information Systems, Computer Science, Data Analytics, Industrial Engineering, or a related field; equitable experience may be considered in lieu of education.
Three or more years of relevant experience in data analysis, application analysis, master data, integrations, supply-chain operations, or a related role.
Proficiency in Microsoft Excel and working experience with SQL, Power Query, Power BI, or comparable data-analysis tools.
Experience gathering requirements, performing user acceptance testing, investigating complex data or application issues, and documenting business processes.
Strong analytical, root-cause analysis, reconciliation, and problem-solving skills.
Ability to translate business needs into functional requirements, test scenarios, and process documentation.
Ability to evaluate data and application changes for upstream and downstream impacts.
Strong written and verbal communication skills for technical and non-technical audiences.
Ability to independently manage complex issues and multiple priorities with limited supervision.
Knowledge of data quality, master data, application support, integrations, or supply-chain operations.
Ability to coordinate with internal teams, vendors, suppliers, and distribution partners.

Nice To Haves

Experience with supply-chain applications, MDM, GS1/GDSN, restaurant applications, B2B integrations, ArrowStream, or Palantir.
Experience in foodservice, restaurant, distribution, franchise, or consumer-products supply chains.

Responsibilities

Analyze complex master-data and data-quality issues involving product, supplier, distribution center, location, trading-partner, menu, and related data.
Define, document, and validate business rules, data standards, and stewardship procedures.
Perform analytical and functional work across master-data and governance platforms, potentially including Profisee, GS1/GDSN, TraceGains, and Menu Manager.
Collaborate with Subway counterparts, Technology, and business stakeholders on data-quality issues, requirements, testing, and process improvements.
Perform root-cause analysis and coordinate corrections across source, master-data, integration, and downstream systems.
Develop data-quality monitoring, reconciliation, and reporting to identify trends, exceptions, and risks.
Provide functional ownership and analytical support for assigned QualityNet and SubVentory processes.
Investigate escalated application, user-access, order-guide, inventory, configuration, and data issues.
Address escalations from teams performing operational administration without assuming routine transactional processing.
Gather and document requirements for application enhancements, process changes, and reporting needs.
Coordinate with external application partners and internal stakeholders on issue resolution, testing, priorities, and implementation activities.
Plan and perform user acceptance testing and maintain application and process documentation.
Analyze missing, late, incomplete, duplicated, or invalid supplier and distribution-center data feeds.
Investigate mapping, connectivity, format, and cross-system issues involving external partner, direct connectivity, and related platforms.
Validate and reconcile invoice, inventory, purchase-order, product, and other supply-chain data as assigned.
Coordinate resolution with suppliers, distribution centers, external partners, internal technical teams, and business stakeholders.
Assess upstream and downstream impacts of proposed integration or data changes.
Document requirements, mappings, test scenarios, dependencies, risks, and resolution outcomes.
Monitor recurring issues and service performance and recommend sustainable corrective actions.
Translate business needs into clear functional requirements and acceptance criteria.
Partner with development, data, enablement, vendors, and business teams on solution design and delivery.
Prepare analyses and recommendations for operational and leadership decisions.
Guide the Specialist on established processes and support knowledge transfer across the team.
Represent the team in routine meetings and coordinate follow-up actions during the Sr. Manager’s absence, escalating significant decisions through the appropriate leadership channel.
Lead approved process improvements that strengthen data quality, application reliability, and operational efficiency.
Perform other duties as reasonably assigned.