Analyst, Strategic Relationship Management - Deloitte University - Westlake

Deloitte•Westlake, TX

3d•$66,300 - $110,500•Onsite

About The Position

The Executive Accelerators (XA) team at Deloitte University is seeking an Analyst to join the Executive and Team Experiences team. This role is based in the Deloitte University Westlake office and is an in-office position. The team helps thousands of executives and teams tackle business problems through specialized skills, best practices, and executive facilitation. They design physical and virtual environments to help leaders and their teams achieve desired outcomes. The ideal candidate is authentic, motivated, organized, and creative, with strong self-awareness and emotional intelligence, and is excited about helping businesses solve tough challenges in a team setting. The Executive Accelerators team focuses on advancing clients' careers, team effectiveness, and business performance; deepening client relationships for account teams; and supporting firm growth priorities through unique market-shaping experiences and programs. This role involves extensive interaction with senior Deloitte clients across all industries and functions.

Requirements

Bachelor's Degree
Must be able to work onsite in the Deloitte University Westlake office.
Minimum of 1 year of professional experience
Ability to travel up to 30%, based on the work you do and the clients and industries/sectors you serve
Working independently and proactively
Managing work across multiple streams
Operating effectively in ambiguity
Demonstrating intentional apprenticeship
Demonstrating strong business writing, as well as document development skills (including note taking and tailoring complex information) and structuring and formatting capabilities
Establishing rapport and building strong working relationships with internal stakeholders and clients
Taking personal ownership to ensure customers are satisfied and rendering extra services when necessary
Recognizing the differing needs of various stakeholder groups and understanding the importance of adjusting engagement approaches accordingly
Managing and organizing large amounts of qualitative and quantitative data
Applying knowledge of business terms and definitions, standard business or financial reports, and common business metrics
Beginning to understand how organizations make decisions based on strategic, financial, and market considerations
Demonstrate exceptional creativity in designing and executing engaging client experiences

Nice To Haves

Strong project management skills
Strong critical thinking and problem-solving skills
Thrives in a fast-paced, detail-oriented environment
Ability to multitask and manage work across multiple streams
Can work independently, proactively, and operate effectively in ambiguity
Excellent executive presence, as well as strong writing and oral presentation skills
Ability to understand and address client challenges and develop key talking points; selecting a speaking style and approach best suited for the situation and audience
Proficiency in Microsoft Office Suite of applications including excellent PowerPoint skills or MS Teams experience a big plus
Salesforce experience is also beneficial
Understanding of corporate terminology
Interest and experience with analytical methods and tools, including data visualization are desirable

Responsibilities

Supporting the experience design, which includes planning, producing, and managing all experience materials and tools (physical or digital), participating in and documenting design sessions, researching as part of the design effort, managing pre-experience interviews as appropriate, and creating an immersive experience for participants.
Participating in day-of experience delivery, which includes managing materials and technology, sharing content, playing music, serving as the main logistics point of contact, facilitating break-out activities under the mentorship and guidance of Experience Managers and Experience Leads, and updating materials in real-time as needed.
Developing comprehensive documentation for each experience, which includes capturing notes, synthesizing, and organizing the information for documentation purposes.
Managing logistics and providing both operational support and underlying project management for assigned Executive & Team experiences and other events in the XA ecosystem.
Adhering to milestones, escalating potential risks, conducting necessary reporting efforts for the team, and maintaining appropriate document management systems and team collaboration infrastructure.
Supporting national or local special projects and testing creative and innovative approaches that could be leveraged in the Executive & Team experience portfolio.