Analyst, Strategic Planning

Ocean Network Express•Richmond, VA
•$50,000 - $65,000•Hybrid

About The Position

The mission of the Strategic Planning & Collaboration (SP&C) team is continuous process improvement across the full operational spectrum of ONE North America. Team projects encompass Terminal Operations, Marine Procurement, Cost Control, Vessel Operations, as well as cross-functional work with commercial divisions in support of ONE’s North American trade lanes (Transpacific, Transatlantic, Latin America). As a Strategic Planning Analyst, you will build and deploy practical AI solutions, web applications, automated workflows, and leverage date analytics to support operational improvement initiatives and provide data-backed support to management.

Requirements

  • An open mind, sense of curiosity, and strong desire to learn the various aspects of container operations in North America.
  • Ability to analyze operational processes and develop process enhancement recommendations to SP&C Management.
  • Ability to collect/mine data, analyze, and create data-driven solutions to cross-functional regional challenges.
  • Strong teamwork/relationship building through collaboration across multiple NA Divisions (Trade Management, Sales, Operations, Procurement, Finance, etc.)
  • Strong problem-solving skills and critical thinking abilities.
  • Project ownership and completion.
  • Data Analysis Proficiency: Expertise in Google Suite (Sheets, Docs, Slides), advanced Excel skills, and business intelligence/visualization tools (e.g., Looker, OPUS).
  • Effective Communication: Strong verbal and written communication skills to clearly convey complex information to diverse audiences.
  • 3+ Years of Industry experience
  • Bachelor's Degree

Nice To Haves

  • Working knowledge of Appscript, process automation, or AI-assisted analytical tools is preferred.

Responsibilities

  • Drive process improvement projects through tool creation, workflow automation, and the practical application of AI and scripting solutions (e.g., Appscript) in combination with visualization tools like Looker to enhance operational processes.
  • Perform cost analysis; Reporting / Data development and visualization.
  • Coordination / Monitoring of Operational KPI progress.
  • Emerging Technology Review (GPS, Reefer Telematics, etc.)
  • Manage internal communication platforms and Operational Information Sharing.
  • Support new product/service implementation.
  • Preparation of NA Operational “Health Check” reporting.
  • Facilitate the cross-functional meetings and projects.
  • Provide ad-hoc analysis and project support.

Benefits

  • Opportunities available with hybrid working arrangements
  • Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan
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