Analyst, Solutions

Canon Careers•CA-Irvine US-AZ-Scottsdale US-NV-Las Vegas, CA

6d•Hybrid

About The Position

Responsible for providing expert technical advice, consulting to customers and sales team and architecting Canon solutions based in the customer needs. Exhibits an equal measure of consulting on the process improvements and technical skills and/or experience. Demonstrates technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales organization.

Requirements

Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
Experience supporting software sales with an internal Sales team is required.
Thorough understanding of Information Technology systems and terminology.
Excellent verbal and written communications, with the ability to adapt one's communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps).
Demonstrable personal organizational skills and attention to detail.
Extensive travel is required, up to 70% with overnight stays (valid drivers' license and acceptable driving record necessary).
Certain minimum auto insurance coverages are required.
You must be legally authorized to work in the United States.
All applicants must reside in the United States at the time of hire.

Nice To Haves

Direct Sales experience is a plus.
Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW).
Strong working knowledge of Consultative Sales, Document Management/scanning applications and workflows, Output Management Solutions, and Security Services.
Enterprise Specific: Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+.
Production Specific: Either Certified Color Management Professional or experience in black and white printing with data stream and data conversion software experience.
Additional Data Stream knowledge – AFP, VIPP, PPML and LCDS/ Metacode a plus.
A working knowledge of production room software.
High speed black and white operator production experience.

Responsibilities

Works with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives.
Partners with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets.
As a technical advisor, interfaces with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes.
Generates the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined.
Develop a Proof of Concept (POC) to be delivered to the customer for their review and approval, when necessary.
Develops a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon deliverables.