Analyst RO Business Operations
Hilton Grand Vacations•Orlando, FL
About The Position
The Operations Analyst – Club Support is responsible for delivering analytical and operational support to drive efficiency, accuracy, and strategic alignment across Club operations. This role plays a key part in headcount reconciliation, KPI reporting, and process optimization, supporting both monthly and long-term planning efforts.
Requirements
- Experience with Budgeting, forecasting, reporting, analysis, and P&L analysis
- Basic knowledge of GAAP principle
- BA/BS/Bachelor's Degree
- 3-5 years of related experience
- Computer Skills; Presentation Skills; proficiency in Excel and Accounting software.
- Tableau experience
Nice To Haves
- 5-7 years of related experience
- Computer Skills; proficiency in Excel and Accounting software.
- Timeshare experience
Responsibilities
- Develop and maintain dashboards and reports to track Club performance metrics.
- Analyze trends and variances to support decision-making and operational improvements.
- Assist in month-end close processes and Club-related reconciliations.
- Support ongoing reconciliation of Club headcount across systems and teams.
- Partner with Finance and HR to ensure alignment with budget and forecast processes.
- Assist with internal audits including DEX and other Club-related operational reviews.
- Ensure data accuracy and compliance with internal controls.
- Work closely with Resort Ops, Call Center, and Finance teams to support Club operations.
- Partner with Financial Consolidation teams to streamline overlapping processes.
- Identify and implement improvements to reporting and operational workflows.
- Maintain documentation of key processes and procedures.
Benefits
- Recognition Programs and Rewards
- Excellent health care options, including medical, dental, and vision
- A people-first culture
- Go Hilton: Travel Discounts Program
- Hilton hotel rates worldwide.
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental well-being.
- Paid Vacation Time and Paid Sick Days
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- Day One medical, dental and vision insurance
- 401K plan
- Paid Time Off (PTO) program
- extraordinary travel benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
