Analyst, Retail Collaboration Solutions

Circana•,

4d•CA$58,000 - CA$61,000•Remote

About The Position

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action. Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence. Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities. Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context. Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times. Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change. What will you be doing? The primary objective of the role is to deliver client service for Circana collaborative gateway services that engage CPG manufacturer clients with their retailer partners to drive mutual growth. This role also supports senior Client Service team members in delivering exceptional service to key client relationships.

Requirements

0-2 years of work experience, preferably in the CPG industry.
Demonstrated willingness and ability to embrace new data sets, systems, processes, technologies, and ideas.
Demonstrated ability to proactively identify, clearly articulate, and/or solve problems/data issues by making recommendations and/or decisions that are sensible given the available information.
A strong desire to help clients make their business successful.
Ability to ask probing questions to understand the foundational ideas concerning an issue and formulate possible solutions based on the information.
Hold self and others accountable for meeting timeline and quality standards.
Proficient in Microsoft Office suite of applications (PowerPoint, Excel, Word, etc.).
Undergraduate degree required.
Fluency in English required, proficiency in French preferred.
Preferred locations include Montreal, Toronto and Calgary greater areas.

Nice To Haves

Proficiency in French

Responsibilities

Demonstrate ability to build trusted relationships with supplier clients.
Ability to engage in a consultative manner with clients when helping solve/manage content deliverables.
Clearly communicate, verbally and/or in writing, essential Circana service details, and process information so that client stakeholders understand key capabilities and benefits.
Effectively probe to understand client business objectives, issues, and success measures to deliver timely, value-added services and support to drive client growth.
Ability to navigate through complex client and/or Circana issues, identify root causes and resolve them in collaboration with the Consultant and/or Principal.
Maintain an ability always to keep the manufacturer and retailer perspectives in mind; able to think through multiple divergent paths and understand the implications on the client and Circana.
Work closely with senior client service team members to understand and analyze client issues, target relevant insights, and make timely recommendations.