Analyst, Regional Process Management
About The Position
The Regional Process Management Analyst is part of ONE North America’s Corporate and Innovation team and works with management, departments, and team members to plan, enhance, and execute initiatives that improve business velocity, output, and quality. The role focuses on the North America company and collaborates with regional business, process, and technology teams as ONE leverages technology resources globally. The analyst researches and discovers business needs, plans solutions, prepares analyses and presentations, supports change management, and assists with staff coaching, training, documentation, and related support. The position is based at the North America Regional Headquarters in Richmond, Virginia, or the Boise, Idaho office, and follows a hybrid schedule with at least three days per week in the office.
Requirements
- Proficiency with project management and associated tools.
- Experience using diagramming and workflow tools to map processes.
- Ability to evaluate data, conduct analysis, and solve complex problems.
- Ability to encourage and influence organizational change.
- Ability to elicit system requirements through interaction with key stakeholders.
- Strong multitasking, workload management, and prioritization skills.
- Research and discovery skills.
- Proactive self-starter who works independently and drives assignments to completion without close supervision.
- Ability to collaborate and interact effectively across departments and organizational levels.
- Strong verbal and written communication skills, and comfort seeking help or clarification when needed.
- Proficiency in creating analyses and presentations for a team.
- Competency with common desktop productivity tools such as Google Workspace or Microsoft 365.
- Competency with AI tools for individual and team efficiency, and understanding of current and future business opportunities for AI.
- Experience working in dynamic technology teams with varied skills and competencies.
- Bachelor’s degree preferred.
Nice To Haves
- 3 or more years of related experience preferred.
- Background in logistics and/or international business preferred.
- Bachelor’s degree preferred.
Responsibilities
- Collaborate in the discovery, assessment, and development of strategic business solutions.
- Gather, analyze, and document comprehensive business and technical requirements.
- Design and optimize business and administrative workflows to improve operational efficiency.
- Partner with cross-functional business and technology teams to align objectives and coordinate project delivery.
- Plan agendas, facilitate productive meetings, and track action items.
- Develop data-driven analyses and deliver presentations to key stakeholders.
- Facilitate change management initiatives to support organizational transitions and promote user adoption.
- Plan, execute, and oversee end-to-end implementation of proposed solutions.
- Evaluate existing processes, identify gaps, and recommend continuous improvements.
- Perform project management and administrative tasks in support of team goals.
- Assist with staff coaching, training, documentation, and related support.
Benefits
- Hybrid working arrangements.
- Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, and a 401(k) plan.
- Opportunities for internal movement, advancement, and professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
