Analyst, R&D Data & Systems

The J.M. Smucker Co.Cleveland, OH
Hybrid

About The Position

Join our R&D team as a Systems Analyst and play a critical role in powering how innovation comes to life. In this position, you’ll be at the center of our product lifecycle—managing (PLM) specifications, enabling system workflows, and ensuring data accuracy across PLM/Prodika and related platforms. Acting as a key connector between R&D, project teams, and enterprise systems, you’ll help translate complex technical needs into seamless processes that drive speed, quality, and compliance. If you enjoy working at the intersection of technology, data, and cross-functional collaboration, this is an opportunity to make a meaningful impact on how we bring products to market.

Requirements

  • Bachelor’s degree in a STEM field such as Engineering, Food Science, Data/Information Systems, or a related discipline
  • Strong technical aptitude with proficiency in Microsoft Excel and other core business tools
  • Demonstrated ability to manage and maintain data with a high level of accuracy and attention to detail
  • Excellent organizational and time management skills, with the ability to balance multiple priorities and meet deadlines
  • Strong communication and collaboration skills, with the ability to translate technical information for cross-functional partners
  • Proven problem-solving and critical thinking skills, with the ability to navigate and resolve straightforward system or process issues
  • Ability to adapt quickly in a fast-paced environment and respond to changing business needs with a sense of urgency

Nice To Haves

  • Experience working with specification management or product lifecycle management (PLM) systems (e.g., Oracle PLM, Prodika, Pega, Riversand)
  • Understanding of product labeling, regulatory requirements, or data governance practices
  • Experience supporting system users, including training, troubleshooting, or documentation
  • Familiarity with GS1 standards or Extended Producer Responsibility (EPR) guidelines
  • Experience working in a cross-functional environment within R&D, supply chain, quality, or operations

Responsibilities

  • Partner with Packaging Development Engineers and external vendors to gather and validate data needed to create, maintain, and route packaging specifications for approval, ensuring alignment with project timelines.
  • Support Pet R&D PLM/Prodika users by managing specification changes, new builds, and item requests; generating reports; delivering user training; and serving as the primary liaison between end users and enterprise systems teams for system issues, outages, and enhancement requests.
  • Provide flexible support across the business by contributing to specification builds and related activities for adjacent product lines as priorities shift.
  • Collaborate with cross-functional partners to execute specification inactivation, archiving, and system data cleanup activities to maintain data integrity and compliance.
  • Support related data system initiatives by inputting and maintaining aligned data for customer-facing specifications.
  • Participate in Pet R&D quality initiatives, including Key Quality Elements and quality facility audits, to support compliance and continuous improvement.

Benefits

  • competitive Total Rewards program
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