Analyst Quality Control (Medical Claims) (Hybrid) - Physicians Billing Service
About The Position
The Position Summary states that this position is responsible for ensuring effective and efficient workflow processes for the PBS AR Management Team. This will entail auditing staff performance, creating and maintaining written guidelines, and assisting with onboarding of new hires with workflow training. The Primary Duties & Responsibilities include providing a monthly review of workflow for all PBS AR Management team areas to ensure the highest level of quality and accuracy among staff. The role involves creating and/or updating written guidelines, policies, procedures, and workflow documentation as needed. It also includes monitoring the accuracy of AR staff work performance and taking action to assure compliance with written guidelines. The position will provide management with support and feedback on the accomplishment of goals and opportunities for improvement of individual team members. Collaboration with the management team on the appropriateness of benchmarks for quality and efficiency and suggesting updates to quality and accuracy metrics as warranted are also key aspects of this role.
Requirements
- Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
- Relevant Experience (2 Years)
- Accounting
- Analytical Thinking
- Communication
- Detail-Oriented
- Epic EHR
- Health Administration
- Health Insurance Billing
- Insurance Follow Up
- Interpersonal Communication
- Medical Terminology
- Patient Registration
- Patient Services
- Registration Management
- Teamwork
Responsibilities
- Provides monthly review of workflow for all PBS AR Management team areas to ensure the highest level of quality and accuracy among staff.
- Creates and/or updates written guidelines, policies, procedures, and workflow documentation as needed.
- Monitors the accuracy of AR staff work performance and takes action to assure compliance with written guidelines.
- Provides management with support and feedback on the accomplishment of goals and opportunities for improvement of individual team members.
- Collaborates with management team on appropriateness of benchmarks for quality and efficiency and suggests updates to quality and accuracy metrics as warranted.
Benefits
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Free Metro transit U-Pass for eligible employees.
- Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- 4 weeks of caregiver leave to bond with your new child.
- Family care resources are also available for your continued childcare needs.
- Adult care resources.
- Covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
