Analyst - Procurement

American Express•Phoenix, AZ

9h•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About Global Supply Management Global Supply Management (GSM) is responsible for helping American Express maximize the purchasing power of over $11B annual third party spend. We provide strategic consultation to the business and provide end-to-end procurement services. We maximize the purchasing power of the Company to drive the best value from our supplier base which then frees up investment capacity for the Blue Box. GSM, together with our business partners, manages the supplier strategy for the Company, identifying and on-boarding new suppliers, realizing significant cost saves in addition to revenue generation relating to working with Global Commercial Services and Global Merchant Services to increase billings and merchant coverage and ensuring an optimal user experience for American Express colleagues and suppliers. How will you make an impact in this role? Strategic Sourcing and Business Enablement (SS&BE) is responsible for helping Amex maximize its purchasing power with third parties, of which $1B is for the Customer Servicing & Operations category. The Category Analyst role will help develop and grow relationships with business partners to understand objectives, key priorities, and opportunities. Additionally, this colleague will support the development of strategic, forward-thinking plans with multi-year value generating initiatives to enable business success. This is a global role assisting with all American Express customer segments across the Servicing & Operations category.

Requirements

2+ years of extensive, broad-based strategic sourcing, analytics, and/ or category management experience.
Analytical and problem-solving skills – results-driven mindset with the ability to synthesize data into actionable insights and strategic recommendations while balancing multiple priorities
Strategic thinker – strategic and creative thinker who likes to solve business and operational problems and identify clear action plans and drive resolution
Customer focus – customer-first mindset with knowledge of procurement/sourcing process
Strong collaborator – collaborative partner with strong cross-functional leadership and influence management skills with global experience
Excellent communicator – excellent oral and written communication skills with comfort presenting ideas to leaders at all levels
Comfort with white space – ability to navigate white space and bring structure
Adaptable – ability to manage day-to-day business priorities along with long-term strategic deliverables with a positive attitude and the flexibility to deal with ambiguity and rapid change
Bachelor’s degree required
Ability to travel 10%25.

Nice To Haves

Experience in Procurement, Servicing and Operations or related field a plus.
Financial acumen experience with standard accounting treatment.
Project management skills: to manage sourcing events, contract renewals, system/ process changes.

Responsibilities

Partner with Servicing & Operations Category Director and Managers to support and develop strong relationships with business partners to understand key business strategies, annual goals/objectives, and identify issues, economic challenges, and potential opportunities (e.g., influence requirements, advise business how to capture the most value from supplier relations); with a customer first mindset and strategy
Actively participate on cross-functional Servicing & Operations initiatives to develop global category management plans to meet business and enterprise objectives, understand spend profiles, leverage benchmarking, and prepare business cases and presentations for business leaders
Partner business leaders and Source to Contract team to support development of sourcing strategies and plans, negotiate key deals and contracts and complete supplier assessments and selections through RFx activities.
Lead through strategic thinking, financial analytics, external marketplace focus and partnering closely with business units to influence and help drive key, strategic business decisions.
Bring external insights, innovative ideas, and an enterprise view on market trends, competitive landscape value generation and strategic sourcing opportunities.
Support the development of strategic, forward thinking global category plans with multi-year value generating sourcing initiatives to enable business success.
Support the development of category and sourcing strategies leveraging best practices around supplier and services based on both internal conditions and plans as well as industry trends. This includes but is not limited to price, scope, performance, and optimal sourcing approach.
Develop a category review cycle to refresh strategy and ensure alignment with business partners on a regular basis.
Analyze spend across businesses to leverage enterprise purchasing power, where applicable.
Function as a point of contact for business partners.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities